ANANYA CHADHA
Richmond,Canada
Summary
Detail-oriented professional with over five years of experience in supervision, marketing, and customer service. Expertise in communication, problem-solving, and digital marketing, with a track record of managing schedules and resolving issues efficiently. Proven ability to maintain organized work environments and coordinate teams effectively. Aiming to leverage skills in an educational or office administration role.
Overview
6
6
years of professional experience
Work History
Video Editor & Digital Media Marketing Specialist
Bhangra Arena
Richmond, Canada
05.2024 - Current
- Produced and delivered high-quality promotional videos for social media platforms.
- Strategic planning, content creation, campaign management, and performance analysis.
- Collaborated with team to plan and execute effective digital marketing campaigns.
- Developed engaging content to promote dance classes, workshops, and events.
- Monitored analytics to enhance reach and engagement metrics.
Sales Stores Supervisor
Petro Canada
Richmond, Canada
04.2023 - 12.2024
- Scheduled and coordinated sales staff and cashiers to ensure smooth daily operations.
- Assigned duties to sales workers and prepared detailed work schedules.
- Authorized payments by cheque and managed merchandise returns.
- Sold merchandise to customers while maintaining excellent service standards.
- Resolved problems such as customer complaints and supply shortages.
- Maintained specified inventory levels and ensured timely ordering of merchandise.
- Prepared reports on sales volumes, merchandising, and personnel matters.
- Hired and trained, or arranged training for, new sales staff.
Assistant Dance Trainer
Bhangra Arena
, India
09.2019 - 07.2021
- Assisted in planning and delivering dance classes for groups of varying skill levels.
- Managed class schedules, registrations, and attendance records.
- Provided personalized guidance to students to improve performance and confidence.
- Coordinated with the lead trainer to organize performances and events.
Store Supervisor
Hindustan Plastics
Delhi, India
04.2019 - 04.2021
- Supervised sales staff and ensured high-quality service delivery.
- Maintained inventory levels and ordered materials based on requirements.
- Trained staff on duties and responsibilities to ensure smooth operations.
- Addressed customer complaints and resolved service-related issues promptly.
- Assisted staff in maintaining quality standards and meeting operational goals.
Marketing Manager
Akshar Industries (FMCG)
Ahmedabad, India
06.2019 - 07.2020
- Managed marketing initiatives and campaigns to promote FMCG products.
- Coordinated with cross-functional teams to implement promotional strategies.
- Maintained active involvement in assigned duties, demonstrating strong professionalism and dedication.
- Took initiative in contributing ideas and improvements to enhance operations.
- Built strong client relationships to support business growth.
Education
Bachelor of Science (Hons) - Home Science
Delhi University
Delhi, IndiaBachelor of Education -
Chaudhary Ranbir Singh University
Delhi, IndiaHigh School Diploma -
V.S.P.K International School
Rohini, Delhi, IndiaSkills
- Communication and interpersonal skills
- Problem-solving and conflict resolution
- Customer service excellence
- Team leadership and collaboration
- Computer literacy (MS Office, email, scheduling tools)
- Video editing and social media marketing
- Adaptability and multitasking
Work Eligibility
Eligible to work in Canada as a Permanent Resident
Achievements And Leadership
- Won multiple awards in debate competitions at school and inter-school levels.
- Selected as a speaker for numerous college-level events and seminars.
- Served as Secretary of the English Department in college, organizing academic and cultural events.
Timeline
Video Editor & Digital Media Marketing Specialist
Bhangra Arena
05.2024 - Current
Sales Stores Supervisor
Petro Canada
04.2023 - 12.2024
Assistant Dance Trainer
Bhangra Arena
09.2019 - 07.2021
Marketing Manager
Akshar Industries (FMCG)
06.2019 - 07.2020
Store Supervisor
Hindustan Plastics
04.2019 - 04.2021
Bachelor of Science (Hons) - Home Science
Delhi University
Bachelor of Education -
Chaudhary Ranbir Singh University
High School Diploma -
V.S.P.K International School
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