ANANTVIR SINGH KHINDA
Edmonton,AB
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Lacoste
04.2022 - Current
- Provided leadership by guiding a store team in maximizing sales through effective training and coaching
- Demonstrated exceptional sporting spirit and cultivated a culture of outstanding service
- Delivered continuous feedback and coaching, resulting in enhanced team capabilities and increased sales achievements
- Contributed to building a highly motivated team of sales professionals
- Guided new team members through training on customer service strategies, operational procedures, performance optimization techniques and adherence to Company policies
- Ensured all team members were aligned on Company KPI's by setting individual targets.
- Contributed to the achievement of Lacoste's sales plans and profitability goals through leadership by example.
- Worked closely with Store Manager to gather data and analyze reports in order to evaluate sales performance across different metrics such as units sold, gender distribution, product placement
- Offered data-driven suggestions to enhance business outcomes through analysis
- Defining quantifiable targets and objectives in accordance with Company's standards
- Aided in fostering an atmosphere dedicated to excellent customer service
- Facilitated the development of deep understanding of the Lacoste lifestyle among all team members
- Utilized innovative strategies to drive team members towards building a strong client base and generating new revenue streams
- Work closely with local community groups and mall administrators to establish PR initiatives that effectively communicate our Brand Vision and exemplify a spirit of athleticism.
- Led the execution of special events, secured sponsorships, organized fashion shows, and coordinated editorial placements according to guidelines set by corporate management.
- Supported operational efficiency by assisting with store opening and closing routines
- Safeguarded Company standards through effective execution of merchandising, visual presentations, housekeeping,and loss prevention.
- Ensured the safety of store assets and inventory
- Successfully oversaw the organization and maintenance of inventory through managing new receipts, transfers, markdowns, back stock and fill-ins.
Front Desk Night Auditor
Hilton Garden Inn Hotel
05.2021 - 12.2021
- Skillfully managed daily operations and assigned tasks accordingly, ensuring efficient facility functioning.
- Ensured accurate financial transactions for guests by meticulously processing night audit tasks.
- Maintained balanced accounts while conducting daily report reviews to ensure accurate financial information.
- Met company objectives by running routine reports on a daily, weekly, and monthly basis.
- Engaged in pleasant conversations with guests at front desk while ensuring smooth check-in process.
- Effectively handled wake-up call logging and facilitated automated ring setups.
- Streamlined communication with other departments like housekeeping, maintenance, and food and beverage services to optimize guest experience.
- Executed regular updates for room charges and rates.
Sales Team Lead
Derrick Dodge
08.2020 - 12.2021
- Collaborated with sales staff, empowering them to achieve targets through access to comprehensive training materials and tools.
- Matched purchaser's requirements and interests to a range of vehicle models, ensuring customer satisfaction
- Guided and trained team members to achieve positive outcomes and exceed sales goals.
- Ensured smooth integration of new team members by providing detailed sales process training and hands-on guidance.
- Implemented proactive outreach strategies, including cold calling and follow-ups, to maximize business prospects.
- Expanded sales revenues by identifying opportunities and executing customized marketing plans.
Team Manager
HUGO BOSS
07.2019 - 06.2020
- Delivered exceptional service to customers, trained and developed staff using effective communication skills, and successfully solved general problems that contributed to driving business with the merchant group.
- Supported team in achieving positive outcomes by assisting with top line sales, profit and loss management, as well as inventory control
- Created a customer-centric sales environment emphasizing relationship selling, establishing a strong clientele and delivering exceptional service
- Drove adherence to policies and procedures by conducting regular store management and staff meetings, as well as performing walk-throughs and audits.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
Assistant Manager Of Operations
POLO RALPH LAUREN
05.2018 - 06.2019
- Established and optimized schedules to keep coverage and service in line with forecasted demands
- Monitored employee performance and developed improvement plans
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Trained team members in successful strategies to meet operational and sales targets.
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
Education
High School Diploma -
05.2017
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Retail Operations
- Inventory Control
- Customer Relations
- Time Management
- Store Organization
- Team Building and Leadership
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Assistant Store Manager
Lacoste
04.2022 - Current
Front Desk Night Auditor
Hilton Garden Inn Hotel
05.2021 - 12.2021
Sales Team Lead
Derrick Dodge
08.2020 - 12.2021
Team Manager
HUGO BOSS
07.2019 - 06.2020
Assistant Manager Of Operations
POLO RALPH LAUREN
05.2018 - 06.2019
High School Diploma -
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