Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
3
3
years of professional experience
Work History
Operations Supervisor
Intelcom Express
12.2022 - Current
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Motivated and trained employees to maximize team productivity.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Managed internal operational standards and productivity targets.
Sort Supervisor
Intelcom
12.2020 - 12.2021
Reduced overtime costs by optimizing staff scheduling and resource allocation for peak periods.
Promoted environmental sustainability by implementing waste reduction initiatives and recycling programs within the sorting facility.
Oversaw equipment maintenance schedules, reducing downtime due to breakdowns or malfunctions.
Analyzed operational data to identify trends and implement process improvements, increasing overall productivity.
Coordinated with transportation partners to improve shipment schedules, minimizing delays in product delivery.
Managed a team of sorters to ensure timely completion of tasks while maintaining quality standards.
Collaborated with other departments to identify areas for improvement, leading to more streamlined operations overall.