Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ananthakrishnan R Nair

Victoria,BC

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of incoming and outgoing calls, have experience working in a fast paced environment where lifting and standing for a long period is needed. Assisting customers to get the right products they need. other duties included product receiving, stocking, checking reservation and other front desk operations, able to lift heavy weights, opening and closing of the store.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

u haul
Victoria
09.2023 - Current
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Renting out equipments explaining them about the contract details and makes sure the equipments are returned properly
  • receiving products and stocking them
  • opening and closing of the store
  • lifting heavy weights, cleaning and maintaining equipments through timely inspections

Food Distributor

GRK Enterprises
Nedumkandam
10.2022 - 07.2023
  • Assisted with loading and unloading food items from delivery trucks.
  • Provided customer service by answering inquiries about product availability, pricing, and delivery times.
  • Maintained inventory records for all incoming and outgoing goods.
  • collection of orders and distributing them

Housekeeper

Elachi tourist homes
Nedumkandam
02.2022 - 09.2022
  • made sure that the property and its surroundings are clean.
  • managed incoming and outgoing calls

Education

DIPLOMA - Sports Management

Camosun College
Victoria, BC
09-2023

High School Diploma -

Vijayamatha Public School
Thookupalam
04-2021

Skills

  • Inbound and Outbound Calling
  • Complaint resolution
  • Product Knowledge
  • product sales
  • Scheduling
  • Customer Service
  • Shipping and receiving understanding
  • Microsoft Excel
  • Stock management
  • weight lifting

Certification

  • SERVE IT RIGHTS
  • CRIMINAL RECORD CHECK

Languages

English
Professional
German
Elementary
Hindi
Elementary
Malayalam
Native/ Bilingual
Tamil
Limited

Timeline

Customer Service Representative

u haul
09.2023 - Current

Food Distributor

GRK Enterprises
10.2022 - 07.2023

Housekeeper

Elachi tourist homes
02.2022 - 09.2022

DIPLOMA - Sports Management

Camosun College

High School Diploma -

Vijayamatha Public School
Ananthakrishnan R Nair