Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anantha Kumar

Maple Ridge

Summary

Solution–oriented and versatile professional with over twenty years of experience in fast-paced service industry. Documented success in the development and implementation of new technical programs and operations. Proven ability to develop and lead effective and cohesive teams. Exceptional analytical, problem solving and technical troubleshooting skills. Well-versed in the application of quality assurance protocols to ensure compliance with operational guidelines. Seasoned Operations Manager and talented leader with 12 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

17
17
years of professional experience

Work History

Operations Manager

Mastronardi Produce
01.2021 - Current
  • Reporting to senior Vice President, planning and monitoring daily operations of this facility and to ensure smooth progress
  • Prepared and analysed reports daily, monthly, and annual key performance indicators and monitored industry trends
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, on-boarding and training of new hires to fulfil business requirements.
  • Established positive and effective communication among unit staff and organisation leadership, reducing miscommunications, and missed deadlines.
  • Analysed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.

Operations Manager

Good Food Market Inc
04.2020 - 01.2021
  • Monitored and created ramp up plan for production
  • Championed safety protocols to maintain secure working environment, reducing workplace accidents significantly.
  • Created SOP for pick & pack of packaged products with zero customer impact regarding missing ingredients.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.

Operations Supervisor

DB Schenker of Canada Limited
10.2016 - 04.2020
  • Reporting to operations manager, supervising 80+ employees in unionized environment
  • Proving professional, adept at prioritizing and completing multiple assignments within strict time restrictions and customer requirements
  • Train/develop/mentor/motivate a cohesive team, continually ensuring high production and meet required OPH every day
  • Tracking and reporting of ADP/labour hours
  • Maximizing order selection accuracy and shift productivity and work quality through hands-on coaching and performance evaluation.

Process Assistant (Outbound)

Amazon Canada Fulfilment Services
05.2015 - 10.2016

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  • Ensuring successful area performance, through tracking, reporting and feedback of associate performance
  • Assisting floor as associate resource, training associates and verifying SOP compliance
  • Corresponding with multiple shipping companies and their contacts, Coordinate trailers to corresponding dock doors and cross docks.
  • Supporting daily management of department duties, including allocating labour, assigning job duties, and communicating with internal and external suppliers

Operations Manager

Northlab Pte Ltd
05.2007 - 02.2015
  • Reported to Managing Director, supervised 45 employees and effectively managed all aspects of lab operations, guiding operations department for optimal performance
  • Managed and monitored department projects throughout its entire cycle
  • Head development and implementation of programs to enhance sales
  • Crafted strategies that promised maximised revenues
  • Internal communication with department managers to design cross-department efficiency
  • Supported general manager in administration of inventory control
  • Maintain existing, long-term relationships with customers
  • Travel to visit potential clients
  • Maintain professional working contact with key suppliers and third parties
  • Responsible for taking project specifications and preparing team to execute those specifications.

Education

Bachelor of Engineering - Electrical & Electronics

Madurai Kamaraj University
India
04.2003

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Operational Efficiency
  • Employee relations and conflict resolution
  • Staff Management
  • Inventory Management
  • Policies and procedures implementation
  • Workflow Optimization

Languages

English
Full Professional

Timeline

Operations Manager

Mastronardi Produce
01.2021 - Current

Operations Manager

Good Food Market Inc
04.2020 - 01.2021

Operations Supervisor

DB Schenker of Canada Limited
10.2016 - 04.2020

Process Assistant (Outbound)

Amazon Canada Fulfilment Services
05.2015 - 10.2016

Operations Manager

Northlab Pte Ltd
05.2007 - 02.2015

Bachelor of Engineering - Electrical & Electronics

Madurai Kamaraj University
Anantha Kumar