Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Anandjot Kaur

Surrey,BC

Summary

Experienced candidate with a vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.

Overview

4
4
years of professional experience
1
1
Certification

Work History

CLOSING SUPERVISOR

Burger King
09.2020 - 11.2023
  • Team player and an active listener
  • Good communication and problem-solving skills
  • Complaint customer handling
  • Doing tills, registering cash, and counting safe
  • Monitored daily sales reports to identify areas of improvement
  • Trained new employees in company policies, procedures, and job duties
  • Prepared weekly and monthly reports detailing store performance metrics.

EARLY CHILDHOOD EDUCATOR ASSISTANT AS A SUBSTITUTE

Little ladybug daycare
  • Collaborated effectively with other staff members to ensure quality of care for the children
  • Encouraged creativity through art, music, dramatic play, and outdoor activities
  • Assisted in transitioning students between classrooms or activities throughout the day
  • Provided nurturing care and support to infants and toddlers in a daycare setting.

SHIPPER & RECEIVER

purdy's
10.2023 - 03.2024
  • Met deadlines while maintaining high-quality deliverables
  • Doing pick completion and Printing waybills for Canada Post, DHL, and ATS
  • Completed shipping orders, printing BOLs, invoices, and other shipping documents as necessary
  • Verified, packed, and labeled shipments according to company procedures
  • Utilized computer systems to track and update shipment information.

Operations Administrator

Container World Group of Companies
06.2024 - Current
  • Evaluated current operational practices and suggested improvement strategies.
  • Motivated and trained employees to maximize team productivity.
  • Provided answers to customer questions via phone and email, typically within hour.
  • Assisted with documenting key processes and procedures and security protocols.
  • Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.

Education

COMPLETED COURSEWORK TOWARDS A.A IN GENERAL -

Surrey, BC, Kwantlen Polytechnic University

COMPLETED COURSEWORK TOWARDS E.C.A -

Surrey, BC, Western Community College

Skills

  • Budget Implementation
  • Ordering Procedures
  • Till Counting
  • Team Building
  • Computer Skills

Certification

First aid

References

References available upon request

Timeline

Operations Administrator

Container World Group of Companies
06.2024 - Current

SHIPPER & RECEIVER

purdy's
10.2023 - 03.2024

CLOSING SUPERVISOR

Burger King
09.2020 - 11.2023

EARLY CHILDHOOD EDUCATOR ASSISTANT AS A SUBSTITUTE

Little ladybug daycare

COMPLETED COURSEWORK TOWARDS A.A IN GENERAL -

Surrey, BC, Kwantlen Polytechnic University

COMPLETED COURSEWORK TOWARDS E.C.A -

Surrey, BC, Western Community College
Anandjot Kaur