Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ananda Raj Giri

Toronto,Canada

Summary

Accomplished Housekeeping Supervisor with over 3 years of experience in supervising hotel housekeeping operations and 4+ years of total experience in the hospitality and healthcare sectors. Adept at managing large teams, ensuring compliance with safety and cleanliness protocols, coordinating cross-departmentally, and upholding exceptional guest satisfaction. Possess in-depth knowledge of Ontario Health & Safety Act compliance, team training, room inspections, and effective problem resolution.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Housekeeping Aide

West Park Long Term Care
03.2024 - Current
  • Perform routine cleaning and disinfection in resident rooms, washrooms, and shared spaces.
  • Adhere strictly to infection prevention and control protocols including PPE and IPAC standards.
  • Operate cleaning equipment and handle hazardous waste (biomedical, cytotoxic) per legislation.
  • Participate in safety meetings and staff training for ongoing skill development.

Housekeeping Supervisor

Pokhara Lakeside Hotel
05.2021 - 04.2023
  • Directed housekeeping staff to fulfill daily assignments with high quality, within budget, and on schedule.
  • Ensured exceptional levels of cleanliness in guest rooms and public areas through regular inspections.
  • Developed and enforced policies and procedures to maintain a safe and efficient working environment.
  • Supervised daily shift operations, ensuring adherence to hotel SOPs.
  • Conducted room and common area inspections for sanitation, order, and performance standards.
  • Managed storage areas, controlled supplies, and coordinated maintenance repairs as needed.
  • Trained and coached staff, resolving operational issues and promoting team accountability.
  • Handled guest complaints quickly and effectively to maintain high satisfaction.
  • Built strong working relationships with front desk, reservations, and other departments.
  • Supported compliance with relevant legislation including the Ontario Health & Safety Act.
  • Attended regular management meetings and contributed operational feedback.

Housekeeping Supervisor (Internship + Promotion)

Hotel Annapurna
01.2020 - 04.2021
  • Company Overview: 5-Star Hotel
  • Completed 1-year internship as part of BHM program; promoted based on performance.
  • Supervised housekeeping attendants and managed scheduling and training.
  • Ensured cleaning standards were consistently met across luxury rooms and public areas.
  • Coordinated closely with front office and maintenance to address guest and operational needs.
  • Assisted in inventory tracking and compliance with hygiene protocols.

Education

Certificate - Human Resource Management

York University
Toronto
01.2024

Bachelor’s Degree - Hospitality Management (BHM)

Lincoln University
01.2021

Skills

  • Hotel Housekeeping Operations
  • Staff Supervision & Training
  • Daily Room & Public Area Inspections
  • Inventory Control & Supply Management
  • Customer Issue Resolution
  • Health & Safety Compliance (Ontario)
  • Cross-Department Coordination
  • Sanitation & Waste Management (WHMIS, IPAC)
  • Scheduling & Policy Implementation
  • Strong Leadership & Team Coaching

Certification

  • WHMIS (Workplace Hazardous Materials Information System)
  • IPAC (Infection Prevention & Control) with CPR & First Aid
  • Knowledge of Ontario Health & Safety Act

Timeline

Housekeeping Aide

West Park Long Term Care
03.2024 - Current

Housekeeping Supervisor

Pokhara Lakeside Hotel
05.2021 - 04.2023

Housekeeping Supervisor (Internship + Promotion)

Hotel Annapurna
01.2020 - 04.2021

Certificate - Human Resource Management

York University

Bachelor’s Degree - Hospitality Management (BHM)

Lincoln University

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Ananda Raj Giri