ANAND SHROFF
Maintenance Technician
Windsor
Summary
Skilled Maintenance Technician adept at interpreting blueprints, developing schedules, and overseeing team operations. Well-versed in managing workflow and delegating tasks to meet objectives. Offering years of repair and maintenance expertise with proven history or hard work and dependability.
Overview
7
7
years of professional experience
Work History
Maintenance Technician
Hotel Best Western Waterfront
06.2025 - Current
- Enter guest rooms and hotel spaces in compliance with company standards; greet, acknowledge, and assist guests courteously while addressing immediate repair requests.
- Conduct routine inspections of guest rooms, public areas, meeting rooms, laundry facilities, building exteriors, pools, and mechanical spaces to ensure safety and functionality.
- Perform general maintenance and repairs, including drywall work, caulking, sealing, painting, minor HVAC adjustments, air conditioning unit replacements, and repairs/replacements of furniture, fixtures, and equipment (e.g., televisions, lighting).
- Execute preventive maintenance programs across all hotel facilities to maintain operational efficiency and guest satisfaction.
- Safely move, secure, and manage hotel furniture, equipment, tools, and supplies while protecting company assets.
- Resolve and follow up on work orders promptly, ensuring accurate recordkeeping of completed and outstanding assignments, and providing updates across shifts.
- Work independently and collaboratively, offering assistance to colleagues, multitasking effectively in high-demand environments, and adhering to hotel Standard Operating Procedures.
- Support the Maintenance Manager with reporting and operational requirements; carry out additional tasks as assigned by senior management, including the Guest Services Manager, Executive Housekeeper, or General Manager.
Houseman & Laundry Attendant
Hotel Best Western
05.2022 - 05.2025
- General Maintenance: Perform routine inspections and minor repairs in guest rooms, hallways, and common areas to ensure a safe and well-maintained environment.
- Support Housekeeping Staff: Assist housekeeping staff by delivering linens, towels, and amenities to guest rooms, and help with the setup of cleaning carts and supplies.
- Public Area Cleaning: Clean and maintain public areas, including lobbies, corridors, restrooms, and event spaces, ensuring they are always neat and presentable.
- Guest Assistance: Respond to guest requests promptly, providing assistance with luggage, delivering items to rooms, or addressing any maintenance concerns reported by guests.
- Room Setup: Assist with setting up and breaking down event spaces, including arranging furniture, chairs, and tables as needed for meetings or events.
- Safety & Security: Report any safety hazards or security concerns to the appropriate department, and ensure that all areas of the hotel comply with safety standards.
- Laundry Support: Assist in the hotel laundry operations, including collecting soiled linens, delivering clean linens to housekeeping, and operating laundry machinery when needed.
Maintenance Supervisor
Global Waste Management Cell Pvt. Ltd.
06.2018 - 12.2021
- Oversaw daily operations of the maintenance department, improving team response time by 35% through effective task prioritization.
- Implemented a structured maintenance training program, enhancing team skill levels and resulting in a 15% performance improvement.
- Coordinated with other departments to ensure alignment of maintenance activities with production schedules.
- Managed inventory of critical spares, resulting in a 5% reduction in inventory costs through strategic planning.
- Developed and enforced a new set of safety protocols, which led to a 2-year zero-incident streak.
- Managed inventory of spare parts and tools, ensuring availability for timely repairs.
- Ensured all maintenance activities were performed in compliance with safety regulations and industry standards.
Education
Bachelor of Engineering - Automotive Engineering
A.D. Patel Institute Of Technology
01.2018
Business Analysis
St Clair College
Windsor, ON07-2023
Skills
- Maintenance & Repair
- Preventive Maintenance
- Equipment Troubleshooting
- Safety Compliance
- Customer Service
- HVAC
- Plumbing
- Drywall and Painting
- Maintenance scheduling
- Troubleshooting skills
- Mechanical repair
- Building maintenance
Timeline
Maintenance Technician
Hotel Best Western Waterfront
06.2025 - Current
Houseman & Laundry Attendant
Hotel Best Western
05.2022 - 05.2025
Maintenance Supervisor
Global Waste Management Cell Pvt. Ltd.
06.2018 - 12.2021
Bachelor of Engineering - Automotive Engineering
A.D. Patel Institute Of Technology
Business Analysis
St Clair College