ANAND BHATOA
Vancouver
Summary
Accomplished Professional Driver with a proven track record of enhancing customer satisfaction and maintaining a pristine safety record across roles at Uber Canada, Stryder Motor Freight, and Yellow Cab Co Ltd. Expert in route planning and defensive driving, coupled with exceptional verbal communication skills, I consistently ensure timely and efficient transportation services. My dedication to vehicle maintenance and safety protocols has significantly contributed to company safety records and operational efficiency.
Overview
22
22
years of professional experience
Work History
PROFESSIONAL DRIVER
UBER CANADA
03.2020 - Current
- Improved customer satisfaction by providing timely and efficient transportation services.
- Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
- Kept completely clean driving record with no reportable incidents.
- Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
- Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
PROFESSIONAL TRUCK DRIVER
STRYDER MOTOR FRIGHT
07.2020 - 08.2022
- Utilized strong problem-solving skills when faced with unexpected obstacles during transportation, identifying alternative routes or solutions as needed to prevent major disruptions.
- Maintained accurate records of miles driven, fuel expenses, and delivery details for efficient reporting and cost analysis.
- Emphasized punctuality; arriving at pick-up locations ahead of time to facilitate expedited loading procedures and avoid potential delays in the process.
- Demonstrated strong knowledge of DOT regulations, ensuring compliance with all applicable laws during transportation activities.
PROFESSIONAL TAXI DRIVER
YELLOW CAB CO LTD.
01.2003 - 03.2020
- Improved customer satisfaction by providing timely and efficient transportation services.
- Managed time effectively to ensure punctual pick-ups and drop-offs for all scheduled appointments.
- Assisted passengers with luggage and personal belongings, providing exceptional customer service.
- Delivered superior customer service by addressing any concerns or complaints promptly and professionally.
- Supported passengers with special needs by offering assistance when boarding or disembarking from the vehicle as necessary.
- Demonstrated excellent defensive driving skills to reduce risk of accidents or incidents on the road.
- Enhanced safety for passengers and pedestrians through strict adherence to traffic laws and regulations.
Education
Bachelor of Arts - Sociology
BACHELORS DEGREE
PUNJAAB UNIVERSITY03-2000
Skills
- City and non-city driving
- Route planning
- Basic vehicle repairs
- Safe driving record
- Transportation
- Verbal and written communication
- Safety protocols
- Defensive driving
- Regulatory compliance
- Documentation skills
- Vehicle maintenance
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
PROFESSIONAL TRUCK DRIVER
STRYDER MOTOR FRIGHT
07.2020 - 08.2022
PROFESSIONAL DRIVER
UBER CANADA
03.2020 - Current
PROFESSIONAL TAXI DRIVER
YELLOW CAB CO LTD.
01.2003 - 03.2020
Bachelor of Arts - Sociology
BACHELORS DEGREE
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