ANAMIKA RAJAN SWAPNA
PRINCE RUPERT,BC
Summary
Driven by a strong work ethic and integrity, I excelled at Tim Horton's, enhancing customer loyalty through exceptional service. As a Classroom Teacher and Zoologist/Data Analyst Intern, I boosted academic achievement and contributed to significant research findings. Detail-oriented and skilled professional with expertise in Microsoft Office Suite, data analysis, and technical project management, dedicated to delivering high-quality work and contributing effectively to team goals.
Overview
5
5
years of professional experience
Work History
Cashier
Tim Hortons
09.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Classroom Teacher
Crystal Academy
09.2019 - 09.2022
- Implemented differentiated instruction strategies, ensuring all students were able to access the curriculum and make progress in their learning.
- Participated in ongoing professional development opportunities, staying current on best practices in education and refining instructional techniques accordingly.
- Established clear expectations for behavior and classroom management, creating a respectful and productive learning atmosphere.
- Boosted student confidence through consistent encouragement and positive reinforcement, fostering a supportive learning environment.
- Conducted small group interventions for struggling learners, providing targeted support that led to increased academic achievement.
- Assessed student progress using various assessment tools, adjusting instruction as needed to address identified areas of need.
- Planned lessons, activities and trips to cover all required course material.
- Provided timely feedback on assignments, allowing students to learn from mistakes and improve their performance.
- Collaborated with colleagues to develop cross-curricular lesson plans, increasing students'' understanding of how subjects interconnect.
- Mentored new teachers entering the profession and provided constructive feedback on their teaching methods, promoting growth within the school community.
- Served as a team leader for grade-level initiatives, coordinating efforts among faculty members to achieve shared goals related to curriculum and instruction improvement.
Zoologist/Data Analyst Intern
University of Kerala/ SNC Punalur
08.2019 - 03.2021
- Mentored junior scientists, offering advice on experimental design, data analysis techniques, and scientific writing.
- Assist in fieldwork, collecting data on wildlife populations, behavior, habitats, and ecosystems.
- Gather data from various sources such as surveys, sensor data, and ecological databases.
- Document and manage collected data for accuracy and consistency.
- Assist in designing and conducting experiments or studies related to zoology and ecology.
- Support senior researchers in preparing reports, research papers, and presentations based on data analysis.
- Develop visual representations of data, such as graphs, charts, and maps, to communicate findings.
- Work with other researchers, conservationists, and data scientists to ensure data accuracy and relevance.
- Participate in team meetings, contributing ideas and insights based on data analysis.
Education
Associate of Science - Science
Coast Mountain College
Prince Rupert, BC04.2023
Bachelor of Science - Zoology
SNC Punalur
Kerala, India03.2021
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Reports and documents
- Programming Languages: Python, Java,
- Web Development: HTML, CSS, JavaScript
- Microsoft Office: Word, Excel, Powerpoint
Languages
English
Full Professional
Malayalam
Native or Bilingual
Tamil
Professional Working
Timeline
Cashier
Tim Hortons
09.2022 - Current
Classroom Teacher
Crystal Academy
09.2019 - 09.2022
Zoologist/Data Analyst Intern
University of Kerala/ SNC Punalur
08.2019 - 03.2021
Associate of Science - Science
Coast Mountain College
Bachelor of Science - Zoology
SNC Punalur
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