Summary
Overview
Work History
Education
Skills
Certificates
References
Timeline
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Anamika Alamgir

2791 Eglington Ave E, Toronto,ON

Summary

Dynamic and flexible individual with a broad experience in business development, operations, and customer service. Adept at navigating dynamic environments with a strategic mindset and a commitment to delivering outstanding results. Skilled communicator with a knack for fostering a positive relationships and driving business through adaptability and innovation

Overview

3
3
years of professional experience

Work History

Server

Wimpy’s Diner
Toronto, ON
04.2022 - Current
  • Demonstrated exceptional communication and interpersonal skills while providing top-notch customer service in a high-volume restaurant environment.
  • Effectively managed competing priorities and maintained composure under pressure, ensuring smooth operations and guest satisfaction.
  • Leveraged problem-solving abilities to resolve customer concerns and ensure a positive dining experience increasing over 25% of satisfaction rate.

Front of the House & Kitchen Assistant

Pizzaiolo
06.2022 - 09.2022
  • Provided exceptional customer service to guests, taking orders, and ensuring a positive dining experience.
  • Received recognition for consistently upselling menu items and enhancing revenue by 15%, showcasing strong sales acumen and business acumen.
  • Assisted cooks with meal preparation tasks including washing vegetables, cutting meats, weighing ingredients for recipes and portioning meals for customers.

Business Operation Assistant

Cornopia
Bangladesh, Dhaka
05.2021 - 11.2021
  • Assisted in developing and implementing policies and procedures related to business operations.
  • Played a pivotal role in various aspects of business operations, including customer service, order fulfillment, inventory management, and marketing.
  • Contributed to marketing efforts by creating social media content, engaging with followers, and implementing promotional strategies to drive sales and increase brand awareness by 20%.

Education

Higher Secondary Certification - Business Administration

Adamjee Cantonment College
Dhaka, Bangladesh
07-2019

Diploma - Business Administration

Toronto School of Management
Toronto, ON

Skills

Communication

Teamwork

Organizational Skills

Adaptability

Problem-Solving

Attention to Detail

Tech Proficiency

Sales and Marketing

Certificates

Certification in Office Management (2021)

IELTS- Band 7 (2021)

References

References available upon request.

Timeline

Front of the House & Kitchen Assistant

Pizzaiolo
06.2022 - 09.2022

Server

Wimpy’s Diner
04.2022 - Current

Business Operation Assistant

Cornopia
05.2021 - 11.2021

Higher Secondary Certification - Business Administration

Adamjee Cantonment College

Diploma - Business Administration

Toronto School of Management

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