ANAMARIA ROZIC
Thunder Bay
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Head Custodian
Thunder Bay Catholic District School Board
11.2017 - Current
- Supervised daily custodial operations, ensuring cleanliness and safety across facility.
- Trained and mentored staff on equipment usage and best practices for maintenance.
- Developed and implemented cleaning schedules, optimizing workflow efficiency.
- Conducted regular inspections to maintain compliance with health and safety regulations.
- Coordinated inventory management for cleaning supplies and equipment repairs.
- Collaborated with facility management to address maintenance issues promptly and effectively.
- Managed vendor relationships for procurement of cleaning products and services efficiently.
- Contributed to a positive school culture through professional interactions with students, staff, and visitors.
- Mitigated risk factors in the workplace by maintaining up-to-date knowledge on relevant safety regulations.
- Boosted team morale by providing consistent guidance, feedback, and support to custodial staff members.
- Facilitated smooth transitions between facility usage groups through effective scheduling practices.
- Streamlined the hiring and training process for new custodial staff members to ensure a seamless integration into the team.
- Demonstrated adaptability by adjusting custodial practices in response to changes in facility needs or budget constraints.
Owner/Operator
AMR Superior Cleaners
06.2009 - Current
- General Cleaning and sanitation of various Industrial, Commercial, Medical and Office buildings.
- Commercial Waxing, Stripping and polishing of floors.
- Removal of Garbage and Hazardous Material in a safe and efficient manner.
- General Cleaning, dusting, vacuuming of floors and carpets.
- Excellent knowledge in use of chemicals and other cleaning equipment in a proper, safe and responsible manner.
- General Accounting and Management of business and operations.
- Developed and maintained strong client relationships for repeat business.
- Streamlined inventory management processes to reduce waste and costs.
- Managed daily operations to ensure efficient workflow and customer satisfaction.
Senior Stylist/Educator
Diva Salon Spa
04.2004 - 05.2009
- Cut, colored and styled clients' hair with precision and expertise.
- Styled hair for large events such as annual fashion shows and special hair expos.
- Completed safety training and certifications.
- Cleaned and maintained the entire salon.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
Supervisor/Manager
Grand & Toy
05.2002 - 04.2004
- Politely assisted customers in person and via telephone.
- Operated a cash register for cash, check and credit card transactions.
- Cleaned and organized the store, including the checkout desk and displays.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Boosted overall customer satisfaction through continuous improvement of service standards and staff training.
Education
Hairstylist/Journeyman Red Seal Trade -
DelMar College Of Hair Design
Calgary, AB01.2003
High School Diploma - undefined
Bishop McNally High school
Calgary, AB01.2002
Skills
- Excellent Communication Skills
- Effective partnership skills
- Adaptable to change
- Dependable
- Productive
- People Oriented
- Responsible
- Punctual
- Facilities management
- Supply management
- Time management
- Attention to detail
- Reliable and trustworthy
- Health and safety
- Policy and procedure enforcement
Languages
English
Native or Bilingual
Croatian
Native or Bilingual
Certification
- JHSC Certification PART 1/PART 2 -2025
- WHIMIS -2025
Timeline
Head Custodian
Thunder Bay Catholic District School Board
11.2017 - Current
Owner/Operator
AMR Superior Cleaners
06.2009 - Current
Senior Stylist/Educator
Diva Salon Spa
04.2004 - 05.2009
Supervisor/Manager
Grand & Toy
05.2002 - 04.2004
High School Diploma - undefined
Bishop McNally High school
Hairstylist/Journeyman Red Seal Trade -
DelMar College Of Hair Design