Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Maria Miller

Langley

Summary

Proven retail professional with a track record of enhancing customer satisfaction at Silhouette Fine Lingerie through exceptional customer service and efficient organization. Skilled in customer relations and shelf maintenance, I've significantly contributed to creating engaging shopping environments. Leveraged small business operations expertise as Owner of Anita's Gift Baskets, driving repeat business and referrals.

Overview

20
20
years of professional experience

Work History

Retail Sales Associate

Silhouette Fine Lingerie
06.2022 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Greeted customers and provided outstanding customer service.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Owner

Anita's Gift Baskets
10.2012 - 12.2023


  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Participated in different market shows as an exhibitor to display the available products. Shows such as the Fraser Valley Women's Expo and Canada Women's Expo Tradex In Abbostford.



Shelf Stocker

Sears
04.2008 - 04.2010


  • Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.

Retail Sales Associate

Bloomstar Bouquet Florist
02.2005 - 04.2009
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Education

High School Diploma -

Compania De Maria La Ensenanza
Colombia, South America
11-1978

Skills

  • Customer service
  • Customer relations
  • Pricing and shelf labeling
  • Teamwork
  • Small business operations
  • Efficient organization
  • Teamwork and collaboration
  • Customer assistance
  • Shelf maintenance

Languages

Spanish
Native or Bilingual

Timeline

Retail Sales Associate

Silhouette Fine Lingerie
06.2022 - Current

Owner

Anita's Gift Baskets
10.2012 - 12.2023

Shelf Stocker

Sears
04.2008 - 04.2010

Retail Sales Associate

Bloomstar Bouquet Florist
02.2005 - 04.2009

High School Diploma -

Compania De Maria La Ensenanza
Ana Maria Miller