ANAM OMAR TAWANA
Springwater,Canada
Summary
Dynamic leader and accomplished Superintendent at CBSA, adept in strategic planning and staff management. Demonstrated excellence in coordinating high-stakes enforcement operations and providing critical strategic advice, enhancing operational efficiency and decision-making processes. Skilled in fostering team leadership and executing quality standards, with a proven track record of advancing agency priorities and stakeholder relations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Superintendent Court and Seizures Unit
CBSA
10.2023 - 08.2024
- Maintaining oversight on enforcement files for Seized Goods (K19), AAMPS, Search Arrest Reports (E350), Commercial AMPS, High risk narcotic, currency and child pornography seizures
- Liaising with members of CBSA Court Liaison Office, CBSA Recourse Directorate, CBSA EIOD (Intel and Investigations), Royal Canadian Mounted Police (RCMP) and Public Prosecution Service Canada (PPSC)
- Reviewing and providing recommendations on seizure files
- Maintaining oversight on CBSA court cases including Human Rights complaints and Enforcement related arrests and detentions
- Representing the CBSA in front of important stakeholder's and other government departments
Superintendent Enforcement Division (ICET)
CBSA
09.2019 - Current
- Supervising a team of specialized Border Services Officers responsible for high-risk immigration and customs duties
- Providing guidance and performance reviews to subordinate team members
- Participating in operational meetings with various stakeholders
- Experience in scheduling and shift planning activities of Officers
- Developed strategies for cost control, scheduling, quality assurance and problem solving.
- Delivered daily guidance and support to staff on Canada Border Services Agency mandate and protocols.
- Coordinated with internal and external stakeholders on sensitive matters within tight deadlines.
- Prepared comprehensive briefing notes for upper management and compiled daily reports for review.
- Organized and oversaw training activities and enforcement projects.
Strategic Advisor to the Director
CBSA
06.2022 - 08.2022
- Providing analysis, coordination, strategic advice and recommendations to the Director and senior management team on sensitive and urgent operational, program and policy issues, strategic and operational initiatives and plans
- Coordinating the flow of documentation through the Director's Office and oversees the quality assurance reviews of documents to be presented to the Director and/or the Regional Director General or others in Headquarters to ensure that they are timely, accurate and consistent with governmental and Agency policy
- Coordinating labour relations issues on behalf of and along with the Director
- Working closely with internal and external Agency partners and stakeholders
- Maintaining highly confidential materials and information
- Formulating submissions for ATIP requests- Access to Information Privacy
Specialized Border Interdiction unit SBIU BSO
CBSA
06.2019 - 09.2019
- Combatting internal conspiracies and organized crime in the airport environment
- Working closely with intelligence partners to identify and intercept insider threats focused on non-CBSA Port of Entry employees with access to Customs Controlled Areas
- Working 24/7 operation, surveillance of airside and airport terminal employees
- Working with highly confidential and time sensitive intelligence information to locate and intercept high valued shipments of illegal goods
- Working as part of small team of specialized officers and local Intelligence officers to Disrupt and dismantle operations of employee rings operating out of the airport
Border Services Officer (Enforcement Division)
CBSA
01.2018 - 06.2019
- Responsible for high value drug interdiction exams
- Verifying/Detecting: authentic/fraudulent documents and Intercepting Imposters/Undocumented arrivals
- Conduct aircraft search and monitored offload of baggage and cargo
- Interception of high-risk individuals with suspicion of involvement in human smuggling, organized crime, war crimes or crimes against humanity seeking entry to Canada
- Conduct intelligence collection on behalf of other government departments
- Liaise with intelligence officer on special cases
- Interdiction of human smuggler involved in many fraudulent visa applications
- Identified and interdicted individuals responsible for producing counterfeit Canadian Permanent Resident cards and using fraudulent passports to seek entry to Canada
- Multiple high value narcotic and currency seizures
- Consistent positive results when collaborating with other law enforcement agencies
- Experience with the Immigration Disembarkation and Roving Team
- Experience liaising with outside organizations such as the RCMP, CSIS, FBI, US State Department and various local Police Agencies
- Representing the CBSA during high profile events such as the Syrian Refugee influx, welcoming foreign dignitaries as well as returning Canadian Olympic Athletes
Border Services Officer
CBSA
12.2014 - 01.2018
- Primary customs and immigration processing of travelers entering Canada
- Secondary customs/immigration processing of travelers and goods entering Canada
- Experience in the Enforcement of all CBSA mandated legislation including the Customs Act, IRPA, Immigration Regulations and the Canadian Criminal Code
- Experience working in a cross trained environment, able to adapt to immigration and customs environment as needed
- Coach officer for newly hired officers
- Client service & critical decision making
- Experience using CBSA systems including but not limited to: Intelligence Management System (IMS), Integrated Customs Enforcement System (ICES) and Global Case Management System (GCMS), Travellers Entry Processing System (TEPS), (Canadian Police Information Centre (CPIC), Integrated Customs Enforcement System (ICES), National Crime Information Center (NCIC), Automated Import Reference System (AIRS), Standard Reporting Tool (SRT) etc
Interpreter/Translator
Immigration and Refugee Board of Canada
11.2013 - 05.2014
- Facilitate effective communication between two parties
- Converting highly confidential written materials
- Receive and submit assignments
- Facilitate communication for people with limited or no English proficiency
- Interpret both legal terminology and colloquial language
- Working experience with Simultaneous interpretation, Consecutive interpretation, Liaison interpretation
- Ability to respect confidentiality of information
- Abiding to proper Court room procedures and Code of Conduct
Education
POLICE FOUNDATIONS -
CANADIAN LAW ENFORCEMENT TRAINING COLLEGE
06.2012
Skills
- Key decision making
- Construction supervision
- Training oversight
- Strategic planning
- Project coordination
- Staff management
- Team leadership
- Multitasking
- Decision-making
- Problem-solving aptitude
- Stakeholder communication
Certification
- Recipient of Director's Award for Leadership 2024- Passenger Operations DIstrict- GTA
- Recipient of CBSA President's Award 2020 for Integrity
- Designated Minister's Delegate under the Immigration and Refugee Protection Act of Canada (IRPA)
- First Aid and CPR C
- Mental Health First Aid certification
- Level 1 Document Training
- Certification Aircraft Search
- Certification Control and Defense Tactics
- Certification Duty Firearm
- Certification Aircraft mode transport course
- Certified De-escalating potentially violent situations Course
- Certified CTIO - Counter Terrorism Information Officer (RCMP)
- Internal Carriers and Roving Trained
- Leadership and management seminar
- Leading the frontline for managers course
- Created and Delivered Court notebooks vetting training for Passenger Operations District
- Possess PAL (Possession and Acquisition License)
- Firearms safety certificate (Non-restricted and Restricted)
- Possess G-Class unrestricted Driver's license
- Possess AVOP- Airside vehicle operators permit
- Possess SECRET security clearance
Languages
Urdu, Hindi, Punjabi, English
References
Available upon request
Personal Information
Driving License: G-Class unrestricted Driver's license
Timeline
Superintendent Court and Seizures Unit
CBSA
10.2023 - 08.2024
Strategic Advisor to the Director
CBSA
06.2022 - 08.2022
Superintendent Enforcement Division (ICET)
CBSA
09.2019 - Current
Specialized Border Interdiction unit SBIU BSO
CBSA
06.2019 - 09.2019
Border Services Officer (Enforcement Division)
CBSA
01.2018 - 06.2019
Border Services Officer
CBSA
12.2014 - 01.2018
Interpreter/Translator
Immigration and Refugee Board of Canada
11.2013 - 05.2014
POLICE FOUNDATIONS -
CANADIAN LAW ENFORCEMENT TRAINING COLLEGE
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