Analyn Garcia
Oxnard
Summary
Experienced property and real estate management professional with a proven track record in residential and commercial properties. Expertise in tenant relations, lease administration, and budget management drives operational efficiency. Strong leadership and problem-solving capabilities foster team success and conflict resolution. Achievements include significantly enhancing tenant satisfaction and retention through proactive engagement and effective issue resolution.
Overview
2
2
years of professional experience
Work History
Community Manager Temporary
Mercy Housing
Oxnard
03.2023 - Current
- Responded to customer inquiries in a timely manner.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Managed multiple projects simultaneously, ensuring deadlines are met.
- Established partnerships with local businesses and organizations.
- Oversaw repairs and enhancements by working closely with maintenance staff.
- Engaged with customers via forums, chatbots, emails.
- Managed budget for community events and activities, ensuring cost-effectiveness.
- Created engaging content for newsletters, blogs, and social media posts.
- Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Supervised production of annual rent, operating expense, and real estate tax adjustments.
- Maintained updated knowledge through continuing education and advanced training.
Skills
- Customer service
- Project management
- Content creation
- Budget management
- Community engagement
- Tenant relations
- Oversee maintenance
- Data entry
- Price structuring
- Complex Problem-solving
- Budget planning
- Property safety
- Creative and adaptable
- Payment management
- Client service and support
- Financing coordination
- Collect payments
- Verbal and written communication
- Organizational skills
- Security management and enhancement
- Daily operations management
- Deposits management
- Communication
- Team building
Languages
Spanish
Full Professional
Timeline
Community Manager Temporary
Mercy Housing
03.2023 - Current
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