Detail-oriented professional with strong customer service and problem-solving skills. Committed to enhancing visitor experiences through effective communication and engaging educational programs.
Overview
2027
2027
years of professional experience
Work History
Front Desk Agent
University Neighborhoods Association
Vancouver, BC
05.2024 - Current
Managed front desk operations, including phone inquiries, appointment scheduling, and visitor registration.
Museum Interpreter
Beaty Biodiversity Museum
Vancouver, BC
04.2024 - 09.2026
Engaged visitors, schools through informative tours, enhancing understanding of biodiversity concepts.
Developed educational materials to support interactive exhibits and programs - e.g. Spring break, Nature Club, Nocturnal.
Facilitated hands-on activities, promoting active learning among diverse audiences.
assisted with initial and ongoing training of volunteers, students and work experience students.
Project Manager and Field Biologist
SPEA - Portuguese Society for the Study of Birds. Project LIFE Island Barrier
Olhao, Portugal
05.2020 - 02.2022
Led teams to execute conservation projects - bird and mammal monitoring, native and invasive plants.
Developed and implemented environmental training.
Led environmental education and awareness activities- outreach to the community
Mentored volunteers fostering skill development and knowledge sharing within the organization.
Prepared detailed reports on project status.
Presented talks to public and school groups to encourage interest in nature conservation.
https://www.lifeilhasbarreira.pt/en/
Science Communicator
Freelance
Algarve, Portugal
01.2018 - 12.2018
Developed engaging science content for diverse audiences across multiple platforms
Conducted workshops and presentations to enhance understanding of scientific topics among community members
Biologist
University of Coimbra
Olhao, Portugal
06.2012 - 05.2017
Conducted field surveys to collect and analyze ecological data on birds.
Developed and implemented protocols of conservation for nesting birds and design experiments addressing ecological challenges.
Conducted targeted outreach initiatives to raise public awareness and support for biodiversity conservation projects.
Performed data compilation to review and conduct trend analysis on processes and possible deviations.
Mentored junior staff in field techniques and data collection methodologies.
Utilized GIS software for mapping species distributions and habitat assessments.
Evaluated project outcomes, recommending improvements to enhance future research initiatives.
Manager
Tavira Science Center
Tavira, Portugal
03.2009 - 02.2011
Led team in developing educational programs to enhance visitor engagement and learning experiences.
Managed operational workflows, ensuring efficient resource allocation and staff coordination.
Oversaw budget planning and financial reporting to align with organizational goals and initiatives.
Collaborated with stakeholders to design and implement community outreach projects, expanding public awareness.
Manager
Vilamoura Environmental Park
Vilamoura, Portugal
08.2005 - 03.2009
Developed environmental and nature awareness activities
Fauna monitoring
Developed strategic partnerships with local organizations to support collaborative science education efforts.
Managed budgets, annual reports, special projects
Biologist
Institute of Nature Conservation
Olhão, Portugal
2001 - 2004
Conducted research on ecological systems, contributing to a deeper understanding of biodiversity.
Analyzed and compiled data to support scientific publications and project reports.
Developed field studies.
Presented talks to public and school groups to encourage interest in nature conservation.
Education
Master of Science - Nature Management And Conservation
University of Algarve
Faro, Portugal
2002
Bachelor of Science - Marine Biology And Fisheries
University of Algarve
Faro, Portugal
12-1998
Skills
Customer service
Guest services
Problem-solving skills
Cash handling
Credit and cash payments
Oral and written communications
Administrative skills
Microsoft office
Registration processing
Training and mentoring
Word processing
Foreign languages
Computer skills
Problem-solving
Teamwork and collaboration
Detail-oriented
Data entry
Staff training
Data gathering
Staff supervision
Staff scheduling
Event coordination
Accomplishments
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Languages
English
Full Professional
Portuguese
Native or Bilingual
Spanish
Professional Working
French
Limited Working
Timeline
Front Desk Agent
University Neighborhoods Association
05.2024 - Current
Museum Interpreter
Beaty Biodiversity Museum
04.2024 - 09.2026
Project Manager and Field Biologist
SPEA - Portuguese Society for the Study of Birds. Project LIFE Island Barrier
05.2020 - 02.2022
Science Communicator
Freelance
01.2018 - 12.2018
Biologist
University of Coimbra
06.2012 - 05.2017
Manager
Tavira Science Center
03.2009 - 02.2011
Manager
Vilamoura Environmental Park
08.2005 - 03.2009
Biologist
Institute of Nature Conservation
2001 - 2004
Master of Science - Nature Management And Conservation
University of Algarve
Bachelor of Science - Marine Biology And Fisheries