Ana Lucia Cardoza
Edmonton,AB
Summary
Multi-tasking manager well-known for creating positive workplace culture and high-performing teams. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Site Manager
Midwest Property Management
02.2021 - Current
- Created weekly and monthly reports and presentations for management team.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Maintained records and logs of work performed and materials and equipment used.
- Monitored, coached, and supervised team of 4 employees
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Coordinated with local building inspectors to verify compliance with all building codes and regulations.
- Resolved issues between employees and customers using company policies.
Leasing Agent
Midwest Property Management
02.2019 - 02.2021
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Distributed and followed up on tenant renewal notices.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Verified tenant incomes and other information before accepting lease applications.
Cleaner
Midwest Property Management
03.2018 - 02.2019
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
Education
Bachelor of Arts - Graphic Design
Universidad De San Carlos
GuatemalaNo Degree - Residential Property Management
Alberta Residencial Landlord Association
Edmonton03.2021
Skills
- Conflict Resolution
- Customer Service
- First Aid
- Supervision of Events
- Site Operations
- Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Site Manager
Midwest Property Management
02.2021 - Current
Leasing Agent
Midwest Property Management
02.2019 - 02.2021
Cleaner
Midwest Property Management
03.2018 - 02.2019
Bachelor of Arts - Graphic Design
Universidad De San Carlos
No Degree - Residential Property Management
Alberta Residencial Landlord Association
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