ANALICIA GARCIA
Fresno
Summary
Front/Back Office Medical Assistant with over 3+ years of experience in healthcare. Skilled in managing medical documentation, insurance verifications, and scheduling, ensuring high accuracy and efficiency. Committed to providing exceptional patient support and streamlining communication between patients, pharmacies, guest and medical staff.
Overview
8
8
years of professional experience
Work History
Medical Assistant/Receptionist
CHP M2 ONCOLOGY
07.2024 - Current
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Streamlined patient registration process, resulting in faster check in services.
- Enhanced efficiency in processing prior authorizations prior to appointments.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Processed medical records requests, assuring release only to appropriate parties proper authorization/needs to other offices.
Front Desk Receptionist
Premier Cancer Care and Infusion Center
04.2023 - 02.2024
- Streamlined patient intake, enhancing workflow and reducing wait times
- Organized medical documentation, ensuring accuracy
- Provided essential support in patient communication
- Insurance verifications, Copays
- Expediting referral processing
- Relate accurate information regarding medications/refills to patients & specialty pharmacies
- B-12 Injections
- Managed precise lab requisition submissions
- Scheduling meetings with reps and gaining insightful information for the physicians
Medical Assistant Front/Back Office
Staywell Urgent Care
01.2019 - 03.2020
- Responsible for scheduling/rescheduling patients for appointments, walk ins, referrals
- Assisted with insurance verification and co-pays or out of pocket payments
- Performed in-office procedures such as, EKG's, DOT, Annual physicals, Injections etc
- Boosted office workflow by efficiently managing both front and back office operations
- Enhanced patient experience by providing compassionate care and accurate vital assessments
Medical Assistant
DUANE Y, NII M.D INC
12.2016 - 05.2018
- Perform general office duties, such as rooming patient, examining patient on there conditions
- Greet and log in patients arriving in office
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
- Show patients to examination rooms and prepare them for the physician
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Interview patients to obtain medical information and measure their vital signs
- Managed patient flow, ensuring timely exams while maintaining meticulous medical records
Education
Certificate - Medical Assistant
UEI College
Fresno, CA05.2016
Skills
- Multitasking
- Problem Solver
- Customer service
- Time management
- Medical Documentation
- Referral Processing
- Workflow Optimization
- In-Office Procedures
- Compassionate Care
- Patient Intake
- Patient Advocacy
Timeline
Medical Assistant/Receptionist
CHP M2 ONCOLOGY
07.2024 - Current
Front Desk Receptionist
Premier Cancer Care and Infusion Center
04.2023 - 02.2024
Medical Assistant Front/Back Office
Staywell Urgent Care
01.2019 - 03.2020
Medical Assistant
DUANE Y, NII M.D INC
12.2016 - 05.2018
Certificate - Medical Assistant
UEI College
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