Analenne Ramirez
Fullerton
Overview
5
5
years of professional experience
Work History
Hostess
Bar Isssi
Palm Springs, CA
03.2025 - Current
- Greeted and seated guests, ensuring optimal dining experiences in high-volume settings.
- Managed reservations efficiently, adapting to changes in guest flow and preferences.
- Collaborated with service staff to streamline communication and enhance guest satisfaction.
- Trained new hosts on customer service protocols and operational procedures.
Hostess
Ritz Carlton Marriot
11.2024 - Current
- Managing the seating chart and coordinating table assignments to ensure efficient use of dining space.
- Assisted with guest inquiries about hotel amenities, local attractions, and dining options, demonstrating knowledge of Marriott’s services and offerings.
- Collaborated with waitstaff and kitchen teams to ensure seamless communication and timely delivery of food and beverages, enhancing the overall dining experience.
Hostess
Ruths Chris
Anaheim, CA And Palm Desert
05.2023 - 03.2025
- Transfer, worked at two different locations, including Palm Desert and Anaheim.
- Worked in a high-volume restaurant, the number 1 busiest location in franchise.
- Greeting guests with a warm and welcoming demeanor upon arrival at the restaurant.
- Lead hostess, trained new oncoming hires, worked with management on events, and coordinated meetings and shift plans.
- Escorting guests to their tables and ensuring they have a pleasant experience from the moment they enter the restaurant.
Hostess
Gens Korean BBQ
Fullerton, CA
06.2022 - 03.2023
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Monitored dining area to assess server capacity and estimate wait times.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Lifeguard
Desert Willow Westin Villas
Palm Desert, CA
02.2022 - 09.2022
- Watch over swimmers to respond quickly to distress situations.
- Maintained a neat and clean pool area and clean water.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Observed sections of the assigned water zone of responsibility.
- Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
- Adhered strictly to emergency action plans.
Hospice Internship
Hospice
Palm Springs, CA
11.2020 - 05.2022
- Supported grieving families by offering listening ear, compassion and kindness.
- Helped patients maintain dignity during difficult times.
- Followed standard PP requirements and applied infection-control techniques to reduce germ spread.
- Cooperated with caregivers to support care delivery and address patient needs.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Education
Psychology
Cal State University of Fullerton
05-2027
Diploma - undefined
Palm Springs High School
Palm Springs, CA05.2022
Skills
- Adaptable and Flexible
- Customer Service
- Opentable experience
- Critical Thinking
- Friendly, Positive Attitude
- First Aid/CPR
- Fluent in Spanish
Timeline
Hostess
Bar Isssi
03.2025 - Current
Hostess
Ritz Carlton Marriot
11.2024 - Current
Hostess
Ruths Chris
05.2023 - 03.2025
Hostess
Gens Korean BBQ
06.2022 - 03.2023
Lifeguard
Desert Willow Westin Villas
02.2022 - 09.2022
Hospice Internship
Hospice
11.2020 - 05.2022
Diploma - undefined
Palm Springs High School
Psychology
Cal State University of Fullerton