Analei Meza
Gilroy
Summary
Highly experienced, known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.
Overview
8
8
years of professional experience
Work History
Bar Manager
Overflow Tap House
05.2024 - Current
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
Sales Associa
Fruit Barn
06.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
Front Desk Receptionist
Rockin' Jump Trampoline Park
06.2016 - 02.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Cashier Assistant
Costco
08.2021 - 01.2022
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete purchases, locate items and join reward programs.
- Removed trash, swept and mopped floors for professional appearance.
- Cleaned, swept, mopped and disinfected shop area to maintain customer safety and health.
- Worked with other associates to support cashiers and management needs.
- Retrieved items for customers and verified prices.
- Helped clients transport large or bulky items into vehicles.
Front Desk Receptionist
Spina Farms Pumpkin Patch
10.2021 - 11.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
Education
No Degree -
San Francisco State University
San Francisco, CASkills
- Time Management
- Retail Loss Prevention
- Membership Sales
- Teamwork and Collaboration
- Self-Checkout Assistance
- Verbal and Written Communication
- Customer Service
- Answering Customer Questions
Languages
Spanish
Native or Bilingual
References
Fruit Barn
Aldo Negrete
(209)737-6345
Overflow Taphouse
Chris CID
(408)992-5034
Nanny/ Spina Farms
Natalie Tognetti
(408)710-6323
Timeline
Bar Manager
Overflow Tap House
05.2024 - Current
Sales Associa
Fruit Barn
06.2022 - Current
Front Desk Receptionist
Spina Farms Pumpkin Patch
10.2021 - 11.2021
Cashier Assistant
Costco
08.2021 - 01.2022
Front Desk Receptionist
Rockin' Jump Trampoline Park
06.2016 - 02.2022
No Degree -
San Francisco State University
Similar Profiles
Peter DoylePeter Doyle
General Manager at Station Tap House and Steak CompanyGeneral Manager at Station Tap House and Steak Company
Lauren KupperLauren Kupper
Supervisor at Olympia Tap HouseSupervisor at Olympia Tap House
Meaghan MurphyMeaghan Murphy
Bartender at Atlas Tap HouseBartender at Atlas Tap House