ANA KARINA LEAL VILLEGAS
Mississauga,Ontario
Summary
Experienced babysitter and housekeeper with over two years of providing attentive childcare, managing household duties, and ensuring clean, organized spaces. Skilled in meal preparation, cleaning, and maintaining safe environments for children. Adaptable and detail-oriented, with additional experience in commercial cleaning and customer service, ensuring high standards of cleanliness and client satisfaction.
Overview
7
7
years of professional experience
Work History
Commercial Cleaner
Mayton Commercial Cleaners
02.2024 - Current
- Kept building entryway glass clean and polished for professional presentation.
- Handled equipment, chemicals, and materials properly and with caution.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Organized and used industrial cleaning products following strict safety procedures.
- Streamlined daily tasks for increased efficiency by implementing a systematic approach to routine cleaning procedures.
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
Customer Service /Shelf Stocker
Canadian Tire
01.2023 - 01.2024
- Promoting and maintaining a safe, secure, and clean working environment; stoking items in a safe manner
- Answered customer questions and provided detailed product information.
- Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
- Improved overall store appearance by regularly facing products on shelves for easy identification.
- Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
Babysitter
David Ramnarine
03.2022 - 04.2023
- Prepared healthy, age-appropriate snacks and meals for 2 siblings ages 7 and 5 years old
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Communicated positively with children and guardians.
- Taught children to organize toys, wash hands, and share by leading by example.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children's to communicate in english and promote them to learn spanish.
Babysitter / Housekeeper
Angie Henao
01.2020 - 01.2022
- Played games, worked on puzzles, and read books to young children.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Prepared healthy, age-appropriate snacks and meals.
- Keep spanish heritage present in daily activities
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Light housekeeping duties
Customer Services /Restaurant Cashier
Sabana Restaurant
01.2019 - 11.2019
- Improved customer satisfaction by providing efficient and accurate cash transactions.
- Assisted in menu knowledge training for new employees, contributing to improved team performance.
- Increased repeat business through friendly interactions and prompt resolution of customer inquiries.
- Managed cash drawer accurately, ensuring proper handling of currency and daily reconciliation procedures.
- Contributed to the restaurant''s reputation for outstanding service by consistently exceeding guest expectations during their visit.
Clothing Stocker
Tommy Hilfiger
01.2018 - 12.2018
- Provided exceptional customer service by answering questions, locating specific items, and offering helpful suggestions on style or sizing.
- Supported visual merchandising efforts by assembling eye-catching displays that adhered to company standards and showcased featured products.
- Ensured accurate inventory tracking by diligently updating records and conducting regular stock checks.
Education
High School Diploma -
TL Kennedy Secondary School
Mississauga, ON01.2021
Skills
- Problem-Solving
- Customer Services
- Sales Techniques
- Team Building
- Bilingual in English and Spanish
- Child Supervision
- Patience and Empathy
- Strong Work Ethic
- Conflict Resolution
References
- David Ramnarine (647) 824-3023 / d_ramnarine@rogers.com
- Victor Sanchez (Mayton Commercial Cleaners) (416) 592-0392 / vsanchez@wickensdryiceblasting.com
- Angie Henao (647) 901-8663
Languages
English
Professional Working
Spanish
Native or Bilingual
Additional Information
Other references available upon request
Timeline
Commercial Cleaner
Mayton Commercial Cleaners
02.2024 - Current
Customer Service /Shelf Stocker
Canadian Tire
01.2023 - 01.2024
Babysitter
David Ramnarine
03.2022 - 04.2023
Babysitter / Housekeeper
Angie Henao
01.2020 - 01.2022
Customer Services /Restaurant Cashier
Sabana Restaurant
01.2019 - 11.2019
Clothing Stocker
Tommy Hilfiger
01.2018 - 12.2018
High School Diploma -
TL Kennedy Secondary School
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