Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Karen Arcos

Desert Hot Springs

Summary

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration. Fast learner and open to learn more in area and other areas.

Overview

3
3
years of professional experience

Work History

Server

Azure Palm Cafe
01.2022 - 07.2025

Opening and closing duties.

Maintained work area clean and organize at all times.

Restock all drawers, shelf's, ice bins, and refrigerators.

Welcome customers and kindly lead them to a table with menus.

Take To-Go orders.

Make all Dine In and to go beverage orders.

Serve food and beverages to the table and focused on customers needs.

Worked with POS system to place orders, and manage bills.

Bussed and clean tables to keep dining room clean and organize to make customers time enjoyable.

Work with kitchen staff as a team to provide a good service.

Follow health and safety protocols to maintain a safe environment for team members and customers.

Communicate with FOH staff to deliver best service as a team.

Walk around pool to leave pool menus

Take orders by the pool, go back to station and prep orders to go delivered to guest.

Make sure customers have method of payment by the pools.

Make sure customers were satisfied with food.

Pickup trash from customers by the pools.

Make sure customers had everything they might need.

Make sure customers are inform of all substitutions, special and upselling items available.

Cultivated warm relationships with regular customers in all areas.





Education

Desert Hot Springs High School
Desert Hot Springs

Skills

  • Bilingual
  • Multitasking Abilities
  • Strong work ethic
  • Cash handling
  • Cleanliness standards
  • Menu memorization
  • Food running
  • Sales expertise
  • Order accuracy
  • Food station setup
  • Supply restocking
  • Dining area maintenance
  • Allergy awareness
  • Responsible beverage service
  • Adaptable and flexible
  • Reliable and responsible
  • POS operation
  • Take-out service
  • Wine and food service
  • Upselling techniques

Languages

Spanish
Native or Bilingual

Timeline

Server

Azure Palm Cafe
01.2022 - 07.2025

Desert Hot Springs High School
Ana Karen Arcos