Anais Crowe
Regina,SK
Summary
Enthusiastic and dependable customer service professional with experience in fast-paced hospitality and food services environment's. Proven ability to deliver exceptional guest experiences, manages multiple responsibilities, and maintain efficiency under pressure. Skilled in teamwork, problem-solving, and building strong relationships with customers and colleagues, Committed to creating welcoming environments that leave lasting positive impressions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Anup Singh Jabbal
04.2024 - 09.2025
- Provided prompt, friendly, and personalized customer service, creating a welcoming environment for guests.
- Expertly prepared and crafted beverages, including espressos, lattes, frappuccinos, and teas, while ensuring consistency and adhering to Starbucks quality standards.
- Proactively upsold promotional drinks, food items, and merchandise contributing to increased store sales.
- Ensured proper stock rotation, inventory management, and restocking to maintain availability of products throughout shifts.
- Collaborated with team members to manage high-volume operations efficiently during peak hours.
- Maintained a clean and organized work space by regularly sanitizing equipment, utensils, and counters.
- Adhered to all food safety, sanitation, and health regulations to uphold customer safety and satisfaction.
- Participated in training new team members, sharing knowledge of procedures, policies, and company culture.
Gas Attendant
Greg Kaiwastum
06.2023 - 04.2024
- Provided excellent customer service by greeting customers, assisting with feuling needs, and ensuring satisfaction.
- Maintained a clean and organized work environment, including fuel pumps, parking areas, and store fronts.
- Performed routine maintenance checks on pumps and reported any mechanical issues to management.
- Assisted customers with additional services, such as checking oil, washer fluid, cleaning windshields, and tire pressure checks.
- Ensured compliance with all safety regulations related to fuel handling and storage.
- Handled customer inquiries and resolved issues professionally and promptly.
- Adapted to challenges posed by severe weather to assist customers promptly and ensure uninterrupted operations.
Education
High School Diploma -
Balfour Collegiate
Regina06-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Active listener
- Punctual and reliable
- Cleaning and sanitation
- Point-of-sale system
- Hospitality and accommodation
Certification
- Driver's License
- Food Safe Level 1
- Young Workers Readiness
Timeline
Barista
Anup Singh Jabbal
04.2024 - 09.2025
Gas Attendant
Greg Kaiwastum
06.2023 - 04.2024
- Driver's License
- Food Safe Level 1
- Young Workers Readiness
High School Diploma -
Balfour Collegiate
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