Anaila Abasali
Fort McMurray,AB
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
3
3
years of professional experience
Work History
Store Operations Manager
Sportchek
09.2023 - 10.2024
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed inventory control, cash control, and store opening and closing procedures.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Member Service Representative
Servus Credit Union
11.2022 - 05.2024
- Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
Cashier
Sportchek
06.2021 - 09.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Business Administration Management Diploma -
Keyano College
Fort McMurray, AB12.2024
Skills
- Exceptional customer service
- Team building
- Recruitment and hiring
- Team leadership and coaching
- Health and safety compliance
- Budgeting and cost control
- Multitasking and organization
- Retail inventory management
Languages
English
Full Professional
English
Professional Working
Volunteering
Arctic Winter games
Christmas Parade
Easter Parade
Winter Olympics
Timeline
Store Operations Manager
Sportchek
09.2023 - 10.2024
Member Service Representative
Servus Credit Union
11.2022 - 05.2024
Cashier
Sportchek
06.2021 - 09.2023
Business Administration Management Diploma -
Keyano College