Anahy Valencia
Oakland
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
5
5
years of professional experience
Work History
Mobile Sales Associate
T-Mobile
Oakland
04.2024 - 08.2024
- Assisted customers with selecting mobile devices and plans.
- Maintained knowledge of current promotions and product offerings.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Described merchandise and explained use, operation and care.
- Provided training to new sales associates on the product line and store policies.
Waitress/Cashier
Merritt Bakery
Oakland
06.2021 - 08.2022
- Prepared the tables, laying out napkins and utensils, making sure the condiments were refilled, performed all other preparation tasks.
- Directed guests to their tables, presented menus, suggested dishes, communicated specific guest needs to the cooks.
- Performed basic cleaning tasks as needed or directed.
- Filled in for absent staff as needed.
- Greeted all guests and owners.
- Took guests orders and accurately entered them into the POS system.
- Operated cash registers and handled cash transactions.
- Restocked as needed.
- Took over the phone orders, answered questions, and resolved any issues or concerns.
Crew Member
Burger King
Oakland
10.2019 - 03.2020
- Requested customer order and used POS machine to simultaneously record order and compute bill either at the front counter or at the drive through location.
- Selected requested food items from serving or storage areas and assembled items on serving tray or in takeout bag.
- Notified kitchen personnel of shortages or special orders.
- Served hot/cold food, hot/cold beverages, frozen milk drinks, or desserts.
- Received payment.
- Performed other duties to prepare food, serve customers, and maintained orderly and clean eating or serving areas.
- Demonstrated a friendly and cooperative manner when dealing with every customer.
- Team Work - Balanced team and individual responsibilities.
Education
High school diploma or GED -
Leadership Public Schools Oakland R&D
Oakland, CA06.2021
Some College (No Degree) - Business Administration
Laney College
Oakland, CASkills
- Cash register
- Customer service
- Cash handling
- Bilingual
- Sales techniques
- Product knowledge
- Point-of-sale operations
- Team collaboration
Languages
- English, Fluent
- Spanish, Fluent
Timeline
Mobile Sales Associate
T-Mobile
04.2024 - 08.2024
Waitress/Cashier
Merritt Bakery
06.2021 - 08.2022
Crew Member
Burger King
10.2019 - 03.2020
High school diploma or GED -
Leadership Public Schools Oakland R&D
Some College (No Degree) - Business Administration
Laney College