Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Finance & Payroll Manager
Vancouver Auto Credit
03.2021 - Current
Identified opportunities to cross-sell and upsell loan products to customers.
Approved loan applications based on customer creditworthiness and provided detailed financial advice.
Monitored pipelines to track and log status of loans.
Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Developed and maintained relationships with customers, lenders and other third parties.
Assisted customers with completing loan applications and other paperwork.
Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
Developed and maintained relationships with outside vendors to acquire mutually beneficial contracts.
Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
StoreDirector
Sephora, StoreDirector
12.2019 - 10.2020
Developed new store location from ground up by hiring and training efficient team
Managed dynamic $10 million high volume environment
Managed team of 35-40 employees, including cashiers and people working the floor
Held weekly meetings with the leadership team (6 managers/supervisors) to identify techniques to overcome sales obstacles and meet growth challenges
Consistently exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
Guided and directed management in the development and promotion
Motivated team members to meet higher objectives by setting goals and tracking progress
Oversaw employee scheduling to guide operations and secure adequate staffing coverage for high traffic periods
Developed and maintained customer and client relationships
Provided leadership to team, consistently coaching and following up to ensure that delivery with high service standards were provided to each client
StoreManager/ Training Ambassador
Michael Kors
03.2017 - 12.2019
Managed an $8 million location routinely meeting and exceeding sales targets
Managed team of 30-35 employees, overseeing hiring, training, and professional growth of employees
Trained new store managers/assistant managers in BC district
Motivate, support and coach employees to reach their potential and exceed client needs and expectations
Manage and drive sales in high volume location by encouraging team selling and maintain high level of customer service
Hire, select, and train suitable and retainable candidates
Superb organizational skills and necessary multitasking ability
Excellent money-handling skills and familiarity with Point-Of-Sale (POS) systems
Competitive drive and entrepreneurial confidence to succeed in a commission-based environment
Demonstrated ability to develop lasting relationships with customers and coworkers
Shop Manager
The Body Shop
09.2016 - 03.2017
Managed dynamic $1.5 million fast-paced environment
Developed ability to think and react quickly,successfully handling wide array of diverse clients
Communicated product knowledge and demonstrations to employees and clients
Ability to positively and proactively handle customer concerns and prioritize multiple tasks in an active
workplace.
Assistant Store Manager to Store Manager
AssistantManager
05.2015 - 06.2016
Responsible for all recruitment and staff training
Execute weekly floor sets and window displays
Coach teams on product knowledge and client relationship standards
Education
Diploma -
Azad University
2009
Skills
Payroll Auditing
Sales Planning
Social Perceptiveness
Adaptable to Changing Conditions
Management of Financial Resources
Expense Reimbursements Tracking
Prioritizing and Planning
Resolving Discrepancies
Proactive and Focused
Data Review
Operational Reporting
Client Relationship Management
Timeline
Finance & Payroll Manager
Vancouver Auto Credit
03.2021 - Current
StoreDirector
Sephora, StoreDirector
12.2019 - 10.2020
StoreManager/ Training Ambassador
Michael Kors
03.2017 - 12.2019
Shop Manager
The Body Shop
09.2016 - 03.2017
Assistant Store Manager to Store Manager
AssistantManager
05.2015 - 06.2016
Diploma -
Azad University
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