ANAHITA SAKHIZADA
Ottawa
Summary
Experienced and reliable customer service professional with a strong commitment to delivering exceptional support and information to clients. Dedicated to resolving customer issues efficiently while fostering a positive brand image. Demonstrates proven ability to work effectively both independently and as part of a team. Skilled at adhering to company policies and regulations to achieve organizational goals and objectives.
Overview
4
4
years of professional experience
Work History
Ops
Gate gourmet
Ottawa
03.2025 - Current
- Followed safety protocols when interacting with guests during photo ops or autograph signings.
- Organized seminars and workshops focused on educating employees about their role in helping protect the environment.
- Attended workshops and seminars related to job duties when required.
High School Fitness
Ottawa
11.2023 - Current
Cashier
McDonald's
Islamabad
01.2022 - 06.2023
- Provided friendly customer service by processing orders and handling payments accurately.
- Kept the work area clean and organized while following company policies.
- Worked with the team to ensure fast and efficient service during busy times.
- Maintained a positive attitude to enhance the customer experience.
- Assisted customers with product selection and inquiries to ensure a positive shopping experience.
- Achieved sales targets by providing excellent service and maintaining organized displays.
Community Volunteer
E-Shopping Mart
Islamabad
03.2022 - 05.2022
- Responsibilities included processing orders, resolving customer inquiries, and maintaining product inventory accuracy to enhance overall user satisfaction and drive sales growth.
- Contributed to the operations of a dynamic shopping platform, specializing in managing product listings, providing exceptional customer service, and ensuring a seamless shopping experience.
Education
High School Diploma -
Adult High School
Ottawa, OntarioSome College (No Degree) - Business Administration
Algonquin College
OttawaSkills
- Multi Tasking
- Creative
- Excellent Writing Skills
- Customer Service
- Critical thinking
- Excellent communication skills
- Time Managements
- Proactive and self-motivated
- Problem Solving
Timeline
Ops
Gate gourmet
03.2025 - Current
High School Fitness
11.2023 - Current
Community Volunteer
E-Shopping Mart
03.2022 - 05.2022
Cashier
McDonald's
01.2022 - 06.2023
High School Diploma -
Adult High School
Some College (No Degree) - Business Administration
Algonquin College