Ana Grace De Castro
Richmond,BC
Summary
Driven and dynamic professional with a proven track record at Hudson Bay, enhancing customer satisfaction and fostering repeat business through exceptional relationship building and listening skills. Skilled in multitasking and problem-solving, consistently delivering results by leveraging a blend of goal-oriented focus and teamwork.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate
Hudson Bay
05.2017 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Beautician
Nawaem Salon
08.2012 - 12.2014
- Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
- Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
- Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Education
No Degree - Practical Nursing (LPN)
CDI Richmond College
Richmond, BC12.2023
Skills
- Teamwork and Collaboration
- Multi-tasking strength
- Listening Skills
- Reliable and punctual
- Goal-Oriented
- Relationship Building
- Flexible Schedule
- Time Management
- Problem-solving skills
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
Languages
English
Professional Working
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of certification] Training - [Timeframe]
Timeline
Sales Associate
Hudson Bay
05.2017 - 09.2021
Beautician
Nawaem Salon
08.2012 - 12.2014
No Degree - Practical Nursing (LPN)
CDI Richmond College
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