ANAGHA CHIRAYIL MANIKANDAN
Edmonton,AB
Summary
Detail-oriented team player with strong organizational skills. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Office Coordinator
Grewal Immigration Services Ltd.
05.2023 - Current
- Perform administrative duties for the immigration program, including receiving and screening phone calls and emails, communicating with clients about their appointments and cases, and utilizing and maintaining program databases
- Establish work priorities and ensure procedures are followed and deadlines are met
- Proficiency in using office software programs such as Microsoft Office, Google Suite, and CRM software (Insightly) relevant to the office operations
- Maintaining office supplies and inventory and managing office files and records
- Planning and coordinating events, including scheduling and organizing meetings, conferences, and other office events
- Collaborate with manager and the filing team to facilitate cases and meet monthly filing goals
- Identifying and solving problems related to office operations, including addressing unexpected issues and troubleshooting office equipment.
Cashier/Post Office Clerk
Shoppers Drug Mart
02.2023 - 04.2023
- Provided excellent customer service and positively engages with all customers
- Ensured proper documentation completed with respect to customers receipt and return of goods
- Completed merchandising tasks as directed and maintained efficient flow of merchandise from backroom to sales floor
- Answered enquiries and resolved customer complaints regarding front store or postal services
- Management of cash, money order, and stamp inventory in accordance with prescribed cash handling policies and procedures.
Programme Manager
Additional Skill Acquisition Programme (ASAP), Govt. of Kerala
09.2018 - 09.2022
- Associated with Institutions, Industries and other organizations for promotional campaigns, course orientations, trainee mobilization, and other partnerships etc for maximal enrollment in ASAP courses
- Scheduled and implemented skill development programmes in schools, colleges and public gatherings
- Custodian of IT and Non-IT assets, registers and bank accounts of the assigned skill development centers
- Facilitated students' internship and placements and organized various career development workshops and seminars for students, enhancing their employability skills.
- Monitored progress on program implementation, documenting and maintaining up-to-date and accurate program files and records
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Mentored students on professional etiquette, interview techniques, and workplace expectations to better prepare them for real-world experiences
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Administrative Assistant/ Coordinator
Kwiks Systems & Services
08.2016 - 08.2018
- Prepared contracts, BOQs and negotiated changes to contracts with architects/clients
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Answered phone calls and emails to provide information, resulting in effective business correspondence
- Coordinated appointments, meetings and conferences
- Directed customer communication to appropriate department personnel
- Created and maintained project documentation to drive transparency with stakeholders
- Assisted site engineers in drafting schedules and related documentation.
Education
Bachelor of Technology in Civil Engineering -
Ahalia School of Engineering & Technology, University of Calicut
Calicut, Kerala05.2016
High School - Science -
Kendriya Vidyalaya Ottapalam
05.2011
Skills
Office Administration
Project Coordination
Supervisory skills
Report reconciliation
Interpersonal skills
Attention to Detail
Public Speaking
Organizational Skills
Client service and support
Microsoft Office, GSuite
Accomplishments
- Achieved 100% target with the team, earning recognition from upper management and financial reward.
- Successfully coordinated project management tasks, and resources meeting all deadlines.
Languages
English
Hindi
Malayalam
Timeline
Office Coordinator
Grewal Immigration Services Ltd.
05.2023 - Current
Cashier/Post Office Clerk
Shoppers Drug Mart
02.2023 - 04.2023
Programme Manager
Additional Skill Acquisition Programme (ASAP), Govt. of Kerala
09.2018 - 09.2022
Administrative Assistant/ Coordinator
Kwiks Systems & Services
08.2016 - 08.2018
Bachelor of Technology in Civil Engineering -
Ahalia School of Engineering & Technology, University of Calicut
High School - Science -
Kendriya Vidyalaya Ottapalam
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