Ana Cristina Pocasangre
Edmonton,AB
Summary
Clear and reset tables, clean dining area and tables, wash dishes, pots, utensils, silverware, china and glassware, etc. ensuring that Standard Operating Procedures (SOP) standards of cleanliness are met.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Combo
IHOP
11.2023 - Current
- Develop and maintain professional functional working relationships with IHOP Team Members and guests.
- Clear, clean and reset tables and clean chairs, booths and floors after guests leave.
- Pick up, sort and wash all china, silverware, glassware, pots, pans, utensils, etc.
- Follow dish machine and/or sink procedures per IHOP SOP.
- Stock and rotate all needed supplies in the service areas and dining room.
- Comply with all federal, state and local regulations as well as the IHOP Safety Manual and SOP health, sanitation and safety guidelines.
- Dispose of all trash properly.
- Check restrooms hourly to ensure proper stocking levels of supplies and the cleanliness of the facilities.
- Perform all cleaning duties according to posted cleaning charts.
- Comply with IHOP uniform and appearance standards per SOP guidelines.
- Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting supervisor.
Police Officer
National Civil Police Of El Salvador, C.A.
03.1993 - 11.2022
- Extensive experience in crime prevention and repression, especially in places with a high crime incidence.
- International experience having participated far two years in the United Nations Mission to Verify the Peace Accords in Guatemala (MINUGUA) and 9 years as a Specialized Regional 0fficer at The International Criminal Police Organization (INTERP0L).
- The last position held in the police of El Salvador was Head of the Specialized Unit in the International Cooperation and Communication.
Education
Commissioner of Police-highest Level Like Coronel - Public Security And Administration
National Academy of Public Security (ANSP)
Santa Tecla, El Salvador04.2019
High School Diploma -
Colegio Fatima
Santa Tecla, El Salvador11.1985
Skills
- Leadership (Motivating others, coaching)
- Teamwork
- Emotional intelligence
- Work ethic
- Flexibility
- Empathy
- Integrity
- Self-motivated
- Cross-cultural communication
- Friendliness
- Perseverance
- Conflict-resolution
- Software knowledge (Microsoft 0ffice, Email, Social media)
- Multitasking
- Report Writing
- Presentation skills (Public speaking, Preparedness, Confidence)
- Training
- Emergency Management
Languages
English 50%
Spanish 100%
Certification
Driver license 5
Timeline
Combo
IHOP
11.2023 - Current
Police Officer
National Civil Police Of El Salvador, C.A.
03.1993 - 11.2022
Commissioner of Police-highest Level Like Coronel - Public Security And Administration
National Academy of Public Security (ANSP)
High School Diploma -
Colegio Fatima
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