Ana Carolina Da Silva
612 67 Avenue Southwest,Calgary,
Summary
Hardworking employee with customer service, multitasking, problem-solving and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Front of House Staff Member
Nikos Pizza
Calgary, AB
08.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Explained menu items, took orders and delivered food courses according to instruction.
Salesperson
ProSkills
Brazil
02.2022 - 04.2023
- Resolved customer complaints promptly and efficiently.
- Provided personalized service to build relationships with customers.
- Assisted customers in selecting appropriate products or services for their needs.
- Advised customers on the latest product features and benefits.
Education
Bachelor of Science - Business Administration, Digital Marketing
SAIT
Calgary, ABSkills
- Customer Service
- Teamwork
- Time Management
- Flexibility
- Problem Resolution
- Friendly, Positive Attitude
- Multitasking
- Project Planning
- Critical Thinking
- Analytical
Languages
English
Full Professional
Portuguese
Native/ Bilingual
Availability
Monday: from 7 AM to 1 PM
Tuesday: from 7 AM to 10 PM
Wednesday: from 2 PM to 10 PM
Thursday: from 7 AM to 10 PM
Friday: from 5 PM to 10 PM
Saturday: from 7 AM to 10 PM
Sunday: from 7 AM to 10 PM
Timeline
Front of House Staff Member
Nikos Pizza
08.2023 - Current
Salesperson
ProSkills
02.2022 - 04.2023
Bachelor of Science - Business Administration, Digital Marketing
SAIT
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