ANA CAROLINA COBA CAVIEDES
Halifax,NS
Summary
Professional in Marketing and Advertising for 16 years. My experience is related to the attention to consumers(internal and external) according to the requirements of each situation, following the parameters given by company, in terms of after-sales service and correct responses to the different requests, guaranteeing the satisfaction of the service provided.
Overview
15
15
years of professional experience
Work History
Data Analytics Lead
EMI Ride Rent a Car
10.2022 - Current
- Presented key findings to executive leadership, driving informed decision-making based on accurate insights.
- Championed a culture of innovation by encouraging experimentation with new approaches to problem-solving using data-driven insights.
- Transformed raw data into meaningful visualizations for easy interpretation.
- Improved overall business performance with the implementation of predictive analytics solutions.
- Enhanced data-driven decision making by implementing advanced analytics tools and techniques.
- Identified, reviewed and evaluated data management metrics to recommend ways to strengthen data across enterprise.
- Analyzed large datasets to identify trends and patterns in customer behaviors.
Asesor De Sistemas De Calidad
Ejercito Nacional/ Casas Fiscales /Cental Financie
01.2010 - 11.2019
- Collaborated with cross-functional teams to ensure consistent product quality across all departments.
- Performed statistical analysis on collected data to identify trends and optimize process performance.
- Conducted risk assessments on potential issues affecting product quality, allowing proactive mitigation strategies implementation.
- Streamlined quality control processes for increased efficiency and reduced turnaround time.
- Participated in external audits as a company representative, demonstrating adherence to industry best practices.
- Supported internal audit activities by providing information on existing controls and processes.
- Developed and delivered comprehensive training programs for new hires, fostering a culture of continuous improvement.
- Maintained up-to-date knowledge of industry standards and regulations, ensuring compliance throughout the organization.
- Identified areas of improvement through regular audits, resulting in a more robust quality management system.
- Continuously monitored relevant metrics enabling prompt identification and resolution of any deviations from required standards.
- Established key performance indicators to monitor progress towards quality objectives, leading to informed decisionmaking.
Education
Marketing and Advertising Professional -
Grancolombiano Politecnico University
Diploma in Strategic Communication Management -
Grancolombiano Politecnico University
Skills
- Agile methodology
- Big data processing
- Advanced analytics
Languages
Spanish
English
Timeline
Data Analytics Lead
EMI Ride Rent a Car
10.2022 - Current
Asesor De Sistemas De Calidad
Ejercito Nacional/ Casas Fiscales /Cental Financie
01.2010 - 11.2019
Diploma in Strategic Communication Management -
Grancolombiano Politecnico University
Marketing and Advertising Professional -
Grancolombiano Politecnico University
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