Summary
Overview
Work History
Education
Skills
Certification
Timeline
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ANABELLE DOHERTY

Tahoe City

Summary

As a high-achieving second-year undergraduate student at UC Santa Cruz, I am motivated, outgoing, and a strong team player. I am skilled at working in customer service and can ensure that customer needs are met efficiently. My utilization of efficient cash handling and inventory management techniques ensures seamless service, and I am experienced with managing customer interactions and food service operations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista and Baker

West Shore Market
02.2024 - Current
  • Maintain a clean and organized workspace for optimal productivity and safety.
  • Promote a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interact with customers during hectic periods to promote fun, positive environment.
  • Contribute to a positive team environment through effective communication and collaboration with colleagues.
  • Enhance customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Operate and maintain bakery equipment, including ovens and mixers.
  • Train new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Enhance customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.

Restaurant Hostess

Jakes on The Lake
12.2022 - 09.2024
  • Managed reservations, and greeted customers.
  • Helped bus tables, expedite food, and assisted servers when needed.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone.

Restaurant Hostess

River Grill
06.2021 - 09.2022
  • Managed reservations, and greeted customers.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Answered phone calls to take orders, give information and document reservations.

Food Expediter

Tahoe Tap Haus
06.2021 - 01.2022
  • Delivered food to tables and assisted with communication between the front and back of the house.
  • Prepared various foods, performed prep-work, and restocked ingredients.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.

Cashier

Wildflour Baking Company
11.2020 - 04.2022
  • Helped customers in a friendly and positive manner.
  • Created drinks to fit customers’ needs and allergies.
  • Assisted in baking and prep-work.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.

Education

High School -

North Tahoe High School
Tahoe City, CA
06-2024

Bachelor of Science - Chemistry

University of California Santa Cruz
Santa Cruz, CA
06-2028

Skills

  • Fast Learner
  • Exceptional Customer Service
  • Ability to Work Under Pressure
  • Ability to Work in a Team
  • Friendly and outgoing
  • Cash handling
  • Safe food handling

Certification

  • California Food Handler
  • ServSafe Allergens Certificate

Timeline

Barista and Baker

West Shore Market
02.2024 - Current

Restaurant Hostess

Jakes on The Lake
12.2022 - 09.2024

Restaurant Hostess

River Grill
06.2021 - 09.2022

Food Expediter

Tahoe Tap Haus
06.2021 - 01.2022

Cashier

Wildflour Baking Company
11.2020 - 04.2022

High School -

North Tahoe High School

Bachelor of Science - Chemistry

University of California Santa Cruz
ANABELLE DOHERTY