ANABELLE BALOTRO
Hayward
Summary
Dynamic VP Branch Manager at Citibank N.A. with a proven track record in driving portfolio growth through strategic relationship building and effective team leadership. Expert in risk assessment and compliance, fostering a collaborative environment that enhances employee performance. Adept at developing sales plans and optimizing operational goals to achieve significant business outcomes.
Overview
22
22
years of professional experience
Work History
VP BRANCH MANAGER
Citibank N.A
05.2003 - Current
- Oversee the development and execution of integrated sales, relationship, and credit strategies, business plans and operational goals through building customer relationships, developing sales plans, focusing on employee performance/development
- Monitor and adhere to operational controls, including legal, corporate and regulatory policies and procedures to ensure the safety and security of customer and bank assets
- Drive individual production goals with target clients and outbound sales activities, including building referral network and relationships with internal partners and external contacts to support portfolio growth
- Collaborate with branch partners and internal groups, integrate segment partners into the branch team and leverage workforce planning tools to optimize staffing
- Conduct daily proof processes to ensure adherence to operational requirements and investigate controllable losses among branch staff
- Conduct managerial responsibilities such as hiring, performance management/evaluation, activity-based coaching and mentoring, compensation and communication of expectations and goals as well as fostering a motivating, collaborative environment
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Education
Bachelor of Science - Industrial Technology
Makati University
Philippined03-1996
Skills
- Team leadership
- Relationship building
- Decision-making
- Critical thinking
Timeline
VP BRANCH MANAGER
Citibank N.A
05.2003 - Current
Bachelor of Science - Industrial Technology
Makati University
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