Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

ANABEL CASTILLO

Stoney Creek,ON

Summary

Experienced with managing and optimizing office operations to enhance productivity. Utilizes strong organizational and communication skills to ensure smooth workflow and efficient task completion. Knowledge of team collaboration techniques and adaptability in dynamic work environments.

Overview

9
9
years of professional experience

Work History

Invigilator

BITTS Testing Services, Inc.
04.2023 - Current

IELTS and CELPIP Invigilator

  • Setting up test rooms and equipment at the venue as required.
  • Checking in and out of test-takers’ personal belongings.
  • Checking in test-takers using IELTS and CELPIP processes.
  • Administering and invigilating tests.
  • Cleaning up after tests.
  • Other duties as required.

ESL Conversation Circle Facilitator

Multicultural Agency of the Greater Moncton Area
04.2021 - 05.2023

• Responsible for adhering to funders’ and stakeholders’ standards in planning and running conversation circles in a settlement context. 1

• Conduct needs assessments at the beginning of each term to determine settlement themes/topics and language points students need most; plan and prepare materials accordingly.

• Plan or help plan student outings/fieldtrips for language learning and/or community building purposes and attend/lead outings. • Demonstrate ability to be supportive and flexible with awareness of the common barriers that adult ESL learners may face outside of class. • Provide an appropriate learning environment that is validating, encouraging, connected to the real-world, and supportive of lifelong learning.

• Responsible for the prompt completion of administrative tasks that ensure the effective coordination and operations of their conversation circles.

• Responsible for staying current with happenings in the organization and the Department, as well as with developments in TESL (Teaching English as a Second Language), practices in adult ESL Literacy, the CLB, PBLA and blended learning/learning technology. CERTIFICATION:

▪ Certificate in Teaching English to Speakers of other Languages (120-hour TESOL Training Course) Issued on 14 August 2021 Issued by ESL EXO Training and Assessment Center

Invigilator

English Testing Canada
03.2021 - 03.2023

IELTS Invigilator

  • Setting up test rooms and equipment at the venue as required.
  • Checking in and out of test-takers’ personal belongings.
  • Checking in test-takers using IELTS processes.
  • Administering and invigilating tests.
  • Cleaning up after tests.
  • Other duties as required.

Junior Officer – General Services and Overseas Manpower

JGC Philippines, Inc.
01.2016 - 01.2018
  • Provide assistance to the Department Manager in the overall management and planning for effective control and implementation of the Company policies related to mobilization and demobilization of personnel for overseas assignment
  • Supports the department in ensuring the delivery of administrative and support services for the Company
  • Reviews, identifies and recommends improvements of the Company’s overseas assignment policies
  • Conducts relevant research and formulates corresponding guide related to manpower mobilization for new projects and/or joint ventures with affiliate companies
  • Ensures that all immediate and long-term concerns of employees and management (including expatriates) in relation to overseas assignment are addressed
  • Facilitates orderly preparation and timely dispatch (and return) of personnel required for various project assignments abroad
  • Administration of overseas contract agreement (on secondment) and conducts Pre Departure Orientation Seminar for assignees

Education

Diploma - Medical Office Assistant

Trios College
Remote
10-2025

Bachelor of Science - Hotel And Restaurant Administration

University of The Philippines
Quezon City, Philippines
04-2002

Skills

  • Computer Literate and Highly Proficient in Microsoft 365 and Google Workspace
  • Exceptional Oral and Written Communication Skills
  • Excellent Interpersonal Skills and Customer Relations
  • Positive work attitude and Goal-oriented
  • Exhibits Leadership qualities and works well with a team
  • Possesses a pleasant disposition, initiative to learn, and excellent judgmental skills with keen attention to details
  • Patience and empathy
  • Integrity and honesty
  • Reliable and punctual

Accomplishments

  • Prepared 3 Overseas Assignment Section Work Processes Manuals
  • Prepared and updated Section’s Directives and Internal Guidelines
  • Overall Coordinator of the Company’s Newsletter in 2018
  • Awarded Most Improved Work Process Person In-Charge in 2016

Timeline

Invigilator

BITTS Testing Services, Inc.
04.2023 - Current

ESL Conversation Circle Facilitator

Multicultural Agency of the Greater Moncton Area
04.2021 - 05.2023

Invigilator

English Testing Canada
03.2021 - 03.2023

Junior Officer – General Services and Overseas Manpower

JGC Philippines, Inc.
01.2016 - 01.2018

Diploma - Medical Office Assistant

Trios College

Bachelor of Science - Hotel And Restaurant Administration

University of The Philippines
ANABEL CASTILLO