Ana Yerena
Indio
Summary
Diligent assistant store manager with strong background in retail management. Successfully coordinated store operations and enhanced customer satisfaction. Demonstrated leadership in staff training and inventory management.
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
37
37
years of professional experience
Work History
Assistant Store Manager
Express Clothing
Palm Desert, CA
02.2022 - Current
- Led team to achieve sales goals through effective staff training and performance management.
- Implemented visual merchandising strategies to enhance customer experience and drive foot traffic.
- Streamlined inventory management processes, improving stock accuracy and reducing shrinkage.
- Developed and executed promotional campaigns, increasing brand awareness and customer engagement.
Store Manager
99 Cent Store
Palm Desert, CA
12.2016 - 05.2021
- Managed daily store operations, ensuring optimal inventory levels and product availability.
- Trained and mentored staff on customer service standards and operational procedures.
- Implemented merchandising strategies to enhance product visibility and sales performance.
- Analyzed sales data to identify trends and inform strategic decision-making.
- Maintained compliance with health and safety regulations to ensure a safe shopping environment.
- Developed staff schedules to maximize workforce efficiency during peak hours.
- Resolved customer complaints promptly, enhancing overall shopping experience and satisfaction.
Assistant Retail Manager
Fallas Paredes
Cathedral City, CA
04.2010 - 06.2016
- Supervised daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored staff on best practices for sales techniques and customer service excellence.
- Implemented inventory management systems to streamline stock replenishment processes.
- Analyzed sales data to identify trends and develop strategies for increasing revenue.
Assistant Sales Manager
Advanced America
Indio, CA
10.2009 - 04.2010
- Led sales team initiatives to enhance customer engagement and drive revenue growth.
- Developed and implemented training programs for new sales staff, improving overall team performance.
- Analyzed market trends to identify opportunities for product promotion and expansion.
- Collaborated with marketing teams to design effective sales campaigns, increasing lead generation.
Department Manager
Gottschalks
Indio, CA
05.2005 - 06.2009
- Directed daily operations, ensuring efficient workflow and adherence to company standards.
- Implemented cost control measures, enhancing budget management and resource allocation.
- Mentored team members, fostering skill development and improving overall performance.
- Developed and executed training programs, increasing employee engagement and retention rates.
Regional Store Manager
Payless Shoes
Palm Desert, CA
11.1989 - 02.2005
- Oversaw daily operations to ensure compliance with company standards and policies.
- Developed and implemented strategic sales initiatives to drive revenue growth across multiple locations.
- Led training programs for management staff, enhancing team performance and customer service skills.
- Analyzed market trends to identify opportunities for product promotions and inventory optimization.
Education
High School Diploma -
Coachella Adult School
Coachella, CAGraduate Certificate -
Professional Career Colleges
Palm Desert, CA06-1994
Skills
- Merchandising
- Merchandising
- Merchandising
- Merchandising
- Merchandising
- Merchandising
- Merchandising
Languages
Spanish
Full Professional
Timeline
Assistant Store Manager
Express Clothing
02.2022 - Current
Store Manager
99 Cent Store
12.2016 - 05.2021
Assistant Retail Manager
Fallas Paredes
04.2010 - 06.2016
Assistant Sales Manager
Advanced America
10.2009 - 04.2010
Department Manager
Gottschalks
05.2005 - 06.2009
Regional Store Manager
Payless Shoes
11.1989 - 02.2005
High School Diploma -
Coachella Adult School
Graduate Certificate -
Professional Career Colleges