Ana Windom
Los Angeles
Summary
Empathetic professional with extensive experience in client support and care coordination. Demonstrated ability to communicate effectively and maintain detailed records, leading to improved client outcomes and satisfaction. Proven track record in enhancing service delivery and fostering positive client relationships.
Overview
6
6
years of professional experience
Work History
Provider
IHSS
LosAngeles
01.2022 - Current
- Executed daily duties with accuracy and efficiency to ensure client satisfaction.
- Supported clients in daily living activities and personal care to enhance their quality of life.
- Coordinated appointment and transportation schedules to optimize client access to essential services.
- Provided companionship and engaged clients in social activities to reduce isolation.
- Assisted clients with bathing, dressing, and personal care in a compassionate manner.
Dsp
Mentor
Long Beach
03.2022 - 05.2024
- Conducted regular safety checks, enhancing overall security and client well-being.
- Monitored clients' activity levels, promoting active lifestyles and reducing health risks.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Trained new staff on best practices in client support, improving quality of care.
- Documented client progress and maintained accurate records daily.
- Contributed to case reviews of client status and progress.
DSP
Cpes
Long Beach
04.2020 - 03.2022
- Implemented individualized support plans for clients with diverse needs.
- Collaborated with healthcare professionals to ensure client well-being.
- Monitored and documented client progress and behavioral changes accurately.
- Communicated effectively with clients, families, and team members regularly.
- Assisted clients with mobility transitions, enhancing comfort and safety.
- Managed medication organization for clients, ensuring adherence to prescribed dosage and schedules.
- Developed and facilitated engaging activities for clients, promoting enjoyment and fulfilling daily routines.
Education
High School Diploma -
La Sierra High
Riverside, CA01-2003
Skills
- Client care planning
- Medication management
- Case coordination
- Leadership supervision
- Problem resolution
- Time management
- Multitasking
- Flexibility and adaptability
- PPE use
Timeline
Dsp
Mentor
03.2022 - 05.2024
Provider
IHSS
01.2022 - Current
DSP
Cpes
04.2020 - 03.2022
High School Diploma -
La Sierra High