Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ana Villatoro

Ana Villatoro

Summary

Dynamic professional with a proven track record at Walmart Mexico & Central America, excelling in team leadership and decision-making. Achieved a sales budget of USD $300 million while enhancing customer satisfaction through strategic supplier relationships. Skilled in data analysis and committed to driving results in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Manager Development of Suppliers PYMES-CAM UMPC

Walmart Mexico & Central America
09.2018 - 07.2023
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with suppliers through account development.
  • Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Jr. Manager of Purchases Groceries SV

Walmart Mexico & Central America
09.2017 - 09.2018
  • Achieve a sales budget of USD $300 Mill
  • Negotiated favorable contracts with vendors or suppliers, ensuring cost-effective procurement of goods or services.
  • Managed financial reports and budgets, ensuring accuracy and timely submission to upper management.
  • Analyzed sales data regularly, identifying patterns or trends that informed strategic decision-making processes within the organization.
  • Monitored industry trends closely to identify potential opportunities for company expansion or improvement.
  • Liaised with manager to align strategic goals and objectives and to deliver program outcomes.

Manager of Store IV

Walmart Mexico & Central America
06.2013 - 09.2017
  • Achieve a sales budget of USD $39 million
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.

Front End Manager

Pricesmart Inc
09.2011 - 06.2013
  • Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
  • Monitored cash drawers in 17 checkout stations to verify adequate cash supply.
  • Oversaw cashier operations, bookkeeping, and security.


CORPORATION OF AMERICAN FRANCHISES: Submanagement

Pizza Hut El Salvador
07.2011 - 09.2011
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment..

Education

Diploma - International Business

Fleming College
08-2025

Bachelor in Engineering - Industrial Engineering

University Of El Salvador
El Salvador
02-2007

Skills

  • Drive for results
  • Customer service
  • Team leadership
  • Business Skills
  • Decision-making

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Manager Development of Suppliers PYMES-CAM UMPC

Walmart Mexico & Central America
09.2018 - 07.2023

Jr. Manager of Purchases Groceries SV

Walmart Mexico & Central America
09.2017 - 09.2018

Manager of Store IV

Walmart Mexico & Central America
06.2013 - 09.2017

Front End Manager

Pricesmart Inc
09.2011 - 06.2013

CORPORATION OF AMERICAN FRANCHISES: Submanagement

Pizza Hut El Salvador
07.2011 - 09.2011

Diploma - International Business

Fleming College

Bachelor in Engineering - Industrial Engineering

University Of El Salvador
Ana Villatoro