Ana Villanueva
Bakersfield
Summary
My background as a District Manager and customer service professional has taught me how to lead with strategy, empathy, and purpose. I thrive in fast-paced environments, foster strong team cultures, and aim to exceed business goals. I look forward to bringing this mindset to your organization.
Overview
20
20
years of professional experience
Work History
District Manager
MetroCom
Bakersfield
07.2013 - 03.2024
- Organized, manage and execute Sales Team Meetings
- Develop New Marketing Tactics
- Conduct Sales of new product
- Setting and achieving Goal expectations
- Hiring and Firing
- Reviewing and analyzing sales through Word 360
- Coaching Sales associates and Store Leaders
- Handling purchases and returns.
- Responsible for inventory
Store Lead
MetroCom
Bakersfield
11.2009 - 07.2013
- Sales Team Meetings
- Develop New Marketing Tactics
- Conducting Sales of product
- Responsible for meeting store quotas
- Execute purchases and returns.
Sales Associate
MetroCom
Bakersfield
08.2009 - 11.2009
- Greet Customers
- Optimistic and positive attitude.
- Proactively start conversation.
- Recommend personalized solutions.
- Teach customers how to enjoy their new products through successful set up and activation.
- Meet and exceed sales goals.
Retail Associate
Sarah's Clothing
Bakersfield
01.2004 - 04.2009
- Greeting Customers
- Complete purchases and returns.
- Display Stylist
- Receive and restock merchandise on the sales floor.
- Resolve customer complaints and issues in a timely and professional manner.
Education
High School -
East High School
01.2005
Skills
- Bilingual
- Affective Communication
- Customer Service
- Critical thinking
- Marketing
- Merchandising
- Leadership
- Sales Experience
Timeline
District Manager
MetroCom
07.2013 - 03.2024
Store Lead
MetroCom
11.2009 - 07.2013
Sales Associate
MetroCom
08.2009 - 11.2009
Retail Associate
Sarah's Clothing
01.2004 - 04.2009
High School -
East High School