Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ana Villanueva

Bakersfield

Summary

With my extensive experience as a District Manager and Customer Service. I am confident I have the skills and experience necessary to excel in this role. I am eager to use my knowledge and expertise to contribute to the company's success, growth and new challenges. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

21
21
years of professional experience

Work History

Wellness Coordinator

The joint Chiropractic
- Current
  • Completing transactions using point of sale software and ensuring all patients' accounts are current and accurate
  • Able to communicate effectively with members and patients
  • Prioritize and perform multiple tasks
  • Phone etiquette
  • Computer skills
  • Educating patients on wellness offerings and services
  • Managing the flow of patients through the clinic in an organized manner
  • Meeting sales goals
  • Scheduling New patients
  • Greeting members and patients upon arrival
  • Checking members and patients in.

District Manager

MetroCom
07.2013 - 03.2024
  • Organized, manage and execute Sales Team Meetings
  • Develop New Marketing Tactics
  • Conduct Sales of new product
  • Setting and achieving Goal expectations
  • Hiring and Firing
  • Reviewing and analyzing sales through Word 360
  • Coaching Sales associates and Store Leaders
  • Handling purchases and returns
  • Responsible for inventory.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Store Lead

MetroCom
11.2009 - 07.2013
  • Sales Team Meetings
  • Develop New Marketing Tactics
  • Conducting Sales of product
  • Responsible for meeting store quotas
  • Execute purchases and returns.

Sales Associate

MetroCom
08.2009 - 11.2009
  • Greet Customers
  • Optimistic and positive attitude
  • Proactively start conversation
  • Recommend personalized solutions
  • Teach customers how to enjoy their new products through successful set up and activation
  • Meet and exceed sales goals.

Retail Associate

Sarah's Clothing
01.2004 - 04.2009
  • Greeting Customers
  • Complete purchases and returns
  • Display Stylist
  • Receive and restock merchandise on the sales floor
  • Resolve customer complaints and issues in a timely and professional manner.

Education

East High School
05.2005

Skills

  • Bilingual
  • Affective Communication
  • Customer Service
  • Critical thinking
  • Marketing
  • Merchandising
  • Leadership
  • Sales Experience
  • Computer skills
  • Phone etiquette
  • Teamwork
  • Adaptability
  • Prioritizing
  • Scheduling

Time Management

Problem-Solving

Teamwork and Collaboration

Organizational Skills

Timeline

District Manager

MetroCom
07.2013 - 03.2024

Store Lead

MetroCom
11.2009 - 07.2013

Sales Associate

MetroCom
08.2009 - 11.2009

Retail Associate

Sarah's Clothing
01.2004 - 04.2009

Wellness Coordinator

The joint Chiropractic
- Current

East High School
Ana Villanueva