Ana Venegas
Baldwin Park
Summary
Dynamic and results-oriented professional with a proven track record at Walmart, excelling in customer service and time management. Demonstrated ability to adapt to new technologies and resolve complaints, enhancing customer loyalty. Achieved high satisfaction ratings through exceptional service and professionalism, showcasing strong work ethic and communication skills.
Overview
6
6
years of professional experience
Work History
Cashier
El Pollo Loco
10.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Billing and Coding
Nne Medical Supply & Equipment
04.2023 - 05.2023
Personal Shopper
Walmart
06.2020 - 11.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Cashier
Walmart
06.2019 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Medical Billing
UEI College
Covina, CA05.2023
High School Diploma -
Baldwin Park High School
Baldwin Park, CA06.2018
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Written and verbal communication
- Professionalism and courtesy
Timeline
Cashier
El Pollo Loco
10.2024 - Current
Billing and Coding
Nne Medical Supply & Equipment
04.2023 - 05.2023
Personal Shopper
Walmart
06.2020 - 11.2021
Cashier
Walmart
06.2019 - 05.2020
Medical Billing
UEI College
High School Diploma -
Baldwin Park High School
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