Ana Teimouri
Aurora,ON
Summary
Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Focused with experience in banking environments. Skilled in counting and packaging money, keeping an accurate drawer and building positive customer relationships. Excellent sales, service and time management abilities.
Overview
9
9
years of professional experience
Work History
Customer Service Cashier
Zara
02.2019 - 02.2021
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Processed customer orders and accurately handled payment transactions.
Bank Teller
Iranzamin
03.2012 - 03.2018
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Exceeded personal sales goals consistently by proactively engaging with customers and identifying their financial needs.
- Removed mutilated currency from circulation.
- Trained new hires on customer service policies and procedures.
- Assisted customers with banking needs and inquiries.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Maintained friendly and professional customer interactions.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Education
Bachelor of Science - Software Engineering
Azad University
01.2023
GED -
Alborz
Iran01.1999
Skills
- Product description
- design expertise
- Layout Markup and Assembly
- Advertising understanding
- Adobe Photoshop
Languages
Persian
Native or Bilingual
English
Professional Working
Timeline
Customer Service Cashier
Zara
02.2019 - 02.2021
Bank Teller
Iranzamin
03.2012 - 03.2018
Bachelor of Science - Software Engineering
Azad University
GED -
Alborz
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