Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ana Sifuentes

68200 Encinitas Rd, Cathedral City

Summary

Dedicated professional with a proven track record at Starbucks, excelling in customer service and cash handling. Known for an outstanding ability to maintain cleanliness and foster a positive team environment. Demonstrates strong attention to detail and exceptional interpersonal skills, ensuring a welcoming atmosphere for all guests. Adaptively trained new employees, enhancing team efficiency and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
11.2021 - 12.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Hostess

Lulu California Bistro
03.2021 - 08.2021
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered phone calls to take orders, give information and document reservations.
  • Input orders accurately into POS terminal, split bills and accepted payments.

Education

Diploma -

Mt. San Jacinto High School
Cathedral City
2020

Skills

  • Strong Attention to Detail
  • Team player
  • Friendly and outgoing
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Attention to detail
  • Cash handling
  • Adaptive and creative

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Barista

Starbucks
11.2021 - 12.2024

Hostess

Lulu California Bistro
03.2021 - 08.2021

Diploma -

Mt. San Jacinto High School
Ana Sifuentes