Ana-Ruth Lopez-Gillon
Montreal,Canada
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Restaurant Mitsukidix30
08.2020 - Current
- Hostess: Welcome clients at the restaurant and sit them down at an appropriate table
- Waitress: responsible for providing a enjoyable dining experience for customers by taking orders, serving food and drinks, and ensuring customer satisfaction
- Some responsibilities:
- Customer service:Greeting customers, making recommendations, answering questions, and providing a positive attitude
- Food and drink:Taking orders, relaying them to the kitchen and bar, and serving food and drinks
- Table service:Cleaning tables, pre-bussing, and removing debris
- Shift duties:Delivering cups to the service station, rolling silverware, and other tasks
- Health and safety:Following health code standards for handling food and attending food safety training
- Cash handling:Being able to responsibly handle cash transactions
- Efficiency:Getting food and drinks to the table promptly, checking on customer needs, and not making customers wait too long
- Handle the responsibility of the register and has experience with the POS system
IT Support Specialist
Gatestone & Co
04.2023 - 10.2023
- Respond to inquiries: Respond to customer questions via email, phone, online chat, or in person
- Troubleshoot: Help users troubleshoot hardware and software issues
- Provide solutions: Identify and diagnose problems, and provide solutions
- Train users: Provide advice and training to users on how to use products and services
- Document issues: Log issues and resolutions, and track trends
- Escalate problems: If needed, escalate unresolved problems to a higher level of support
- Communicate feedback: Share customer feedback with internal teams
- Maintain records: Keep accurate records of IT activities and infrastructure
- Configure devices: Configure and deploy computers, tablets, and laptops to users
- Liaise with vendors: Work with vendors to repair hardware, software, and other issues
Counter Staff Worker
Patisserie Boulangerie Delsole
08.2020 - 09.2023
- Packaged baked goods: When customers ordered cookies, cakes, or bread we packed them keeping then secure, presentable and neat
- Maintain a clean environment: Since we do work with food we must maintain a sanitized workplace
- This includes cleaning the work area, wiping surface, washing utensils and machinery after use.
- Communication with customers: I must attend to my customers and to make sure their needs are met and well pleased.
- Greeting customers , taking orders and providing product information and recommendations.
Counter Server
La Diperie
09.2019 - 12.2021
- Customer service: Greeting customers, providing samples, and taking orders
- Food preparation: Scooping ice cream and toppings, making milkshakes and cones, and preparing orders
- Cash handling: Operating the POS system, handling cash, and providing change and receipts
- Cleaning: Maintaining a clean and organized work area, wiping down surfaces, and restocking supplies
- Customer concerns: Reporting customer issues to management
- Other tasks: Assisting with other tasks as needed
Bus Girl
Restaurant Corneli
07.2020 - 05.2021
- A busser, also known as a busgirl or busboy, is a restaurant worker who cleans and sets tables, and assists the waitstaff. Their responsibilities include:
- Clearing tables: Removing dirty dishes, glassware, napkins, and silverware from tables
Setting tables: Preparing tables with clean linens, silverware, and condiments
Refilling items: Restocking salt and pepper shakers, condiment bottles, and water glasses
Cleaning: Cleaning up spills, side stations, floors, and furniture
Serving food: In busy restaurants, bussers may serve food - Alerting servers: Informing servers if guests need their glasses refilled
Daycare Assistant Teacher
Le Chateau De Dora Inc
09.2020 - 12.2020
- A daycare teacher's assistant, also known as a child care assistant, teacher aide, or education assistant, has many responsibilities, including:
- Supporting teachers: Helping teachers with lesson preparation, classroom setup, and grading homework
Supporting children: Assisting with play, supervision, and activities, and providing extra help to children who need it
Maintaining a safe environment: Keeping the daycare clean, organized, and hygienic
Developing schedules: Creating routines and schedules to ensure children get enough rest, playtime, and physical activity
Helping children learn: Helping children learn good habits for eating, dressing, and using the toilet
Building a sense of belonging: Helping children build a sense of identity and belonging
Observing children: Observing and valuing each child's way of expressing themselvesWorking with families: Working closely with families and carers - Teaching children Develop with age-appropriate activities putting together puzzles
- Keeping accurate records of children’s progress
- Preparing the kids meals
Education
Bachelor Of Interior Design - Interior Design
Herzing College
Montreal, QCHigh school - secondary3-5
Laurier macdonlad high school
01.2020
High school - secondary1-2
John Paul high school
01.2017
Elementary - undefined
NESBITT
01.2015
Skills
- Hard-working, disciplined
- Ability to communicate effectively
- Fast learner
- Social and enthusiastic
- Excellent working attitude
- Attentive, friendly
- Comfortable working in a team
- Organized, motivated
- Respectful and honest
- Very dependable
Languages
French
Professional Working
English
Full Professional
Timeline
IT Support Specialist
Gatestone & Co
04.2023 - 10.2023
Daycare Assistant Teacher
Le Chateau De Dora Inc
09.2020 - 12.2020
Restaurant Waiter
Restaurant Mitsukidix30
08.2020 - Current
Counter Staff Worker
Patisserie Boulangerie Delsole
08.2020 - 09.2023
Bus Girl
Restaurant Corneli
07.2020 - 05.2021
Counter Server
La Diperie
09.2019 - 12.2021
High school - secondary3-5
Laurier macdonlad high school
High school - secondary1-2
John Paul high school
Elementary - undefined
NESBITT
Bachelor Of Interior Design - Interior Design
Herzing College
Similar Profiles
Sara AssebbaneSara Assebbane
Waitress at Family Restaurants (2 locations) Pasta Bella Restaurant/ Sahara Restaurant MullingarWaitress at Family Restaurants (2 locations) Pasta Bella Restaurant/ Sahara Restaurant Mullingar
Helen De MeioHelen De Meio
Waiter at Avalon Restaurant and Bowery RestaurantWaiter at Avalon Restaurant and Bowery Restaurant
TEZDZHAN TURGAY SYULEYMANTEZDZHAN TURGAY SYULEYMAN
Depot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANTDepot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANT
Joelle LetourneauJoelle Letourneau
Key Account Manager, Healthcare Institutions at AbbottKey Account Manager, Healthcare Institutions at Abbott
Paul AkinwunmiPaul Akinwunmi
Founder & Business Lead at ShammaFounder & Business Lead at Shamma