Ana Reynolds
Edmonton,Canada
Summary
Collaborative and solution-oriented professional with communication, design, and problem solving skill. Thrives in adaptable environments that can embrace change.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Centre Technician
Alfa Laval
Edmonton, Canada
01.2024 - Current
- Collaboratively and independently perform repair and maintenance on various models of heat exchanger units.
- Adhere to the safety procedures in place by the company, and ensure that the safety standards are being followed by myself and other employees.
- Dedicated to succeeding in a dynamic work environment that promotes training and continual growth to refine abilities.
- Utilizing my skills to foster positive working relationships to enhance a teamwork-based environment.
Community Support Worker
Private
Calgary, Canada
04.2023 - 01.2024
- Provided varying degrees of assistance to both adults and children with developmental delays.
- Supervised and developed clients' fundamental skills in cooking, cleaning, and communication to enhance their confidence levels in living independently.
- Maintained up-to-date first aid certification and completed sensitivity training to effectively demonstrate compassion during challenges.
Flight Attendant
WestJet Airlines
Calgary, Canada
11.2016 - 06.2021
- Ensured the safety and comfort of traveling guests on both domestic and international flight routes.
- Facilitated communication amongst aircrew to adhere to the company's safety policies.
- Delivered a high standard of customer service through food and beverage service and any additional questions or concerns.
- Helped to reduce in-flight incidents by taking a proactive approach, using situational awareness.
- Developed positive relationships with international travellers from various cultural backgrounds to help streamline a more enjoyable travel experience.
Education
Bachelor's Degree - English/Communications major
University of Alberta Augusta campus
Camrose, AB04.2014
Skills
- Skilled Verbal Communicator
- Effective Leadership Skills
- Solutions Orientated Professional
- Easily Adapts to Change
- Empathetic Approach
- Organized and detail-oriented
- Strong creative design skills
Certification
- Certified Life Coach, 04/01/21, Present, Acquired and developed the required skills to assist others with personal growth and development.
- First Aid Certification, 04/01/23, 04/30/25
- Neuro-Linguistic Programming Certificate, 09/01/23, Present, Certificate in Neuro-linguistic Programming (NLP) highlights the ability to use applied psychology to strengthen peoples ability to make decisions to overcome challenges and achieve their goals by enhancing their self-awareness.
Personal Information
Willing To Relocate: Anywhere
Languages
- French, Intermediate
- German, Intermediate
Awards
Community Involvement Reward, 04/01/14, Received this award for actively partaking in volunteer work in the community assisting both children and senior citizens in day home and care facilities.
Timeline
Service Centre Technician
Alfa Laval
01.2024 - Current
Community Support Worker
Private
04.2023 - 01.2024
Flight Attendant
WestJet Airlines
11.2016 - 06.2021
- Certified Life Coach, 04/01/21, Present, Acquired and developed the required skills to assist others with personal growth and development.
- First Aid Certification, 04/01/23, 04/30/25
- Neuro-Linguistic Programming Certificate, 09/01/23, Present, Certificate in Neuro-linguistic Programming (NLP) highlights the ability to use applied psychology to strengthen peoples ability to make decisions to overcome challenges and achieve their goals by enhancing their self-awareness.
Bachelor's Degree - English/Communications major
University of Alberta Augusta campus
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