ANA REYES
Toronto,Canada
Summary
Friendly and reliable professional with strong customer service and cash-handling experience in retail
and restaurant environments. Skilled at managing fast-paced service, supporting team operations, and
ensuring excellent customer satisfaction. Flexible with schedules and eager to contribute to a dynamic
restaurant team.
Overview
4
4
years of professional experience
Work History
Cashier
Canadian Tire
Toronto, Canada
09.2023 - Current
- Delivered customer service with attention to detail and high professionalism.
- Managed payment processing and helped coordinate front-line staff shifts.
- Developed conflict resolution and multitasking skills in a dynamic environment.
Administrator & Cashier
Sweet and Waffles
Cuenca, Azuay
03.2022 - 12.2023
- Oversaw daily operations, including cash balancing, staff coordination, and scheduling.Served customers with efficiency and professionalism in a fast-paced environment.Trained new employees to ensure high service and product standards.
- Performed basic bookkeeping tasks such as reconciling accounts receivable and payable.
Branch Administrator
Mercard
Cuenca, Ecuador
11.2022 - 08.2023
- Supervised administrative tasks including staff schedules, client communication, and inventory control.
- Coordinated with suppliers and handled digital and physical payment tracking.
- Led a small team to streamline daily operations and enhance customer experience.
Education
Diploma - Health Office Administration
Georgian College
Toronto, ON, Canada01.2025
Bachelor's Degree - Clinical Psychology
Universidad del Azuay
Cuenca, Ecuador01.2023
Certificate - Gender and Sexuality - Diversity and Inclusion in the Workplace
University of Pittsburgh
Online08.2021
French Course - Level 6
Alianza Francesa Cuenca
Cuenca, Ecuador01.2017
Skills
- Payment Processing
- Fast Learner
- Goal-Oriented
- Adaptable
- Customer service
- Conflict resolution
- Client communication
- Scheduling coordination
- Soft drink service
- Order taking
- Food service delivery
- Menu specials memorization
- Cleanliness
Languages
English
Full Professional
Spanish
Native/ Bilingual
French
Limited
Timeline
Cashier
Canadian Tire
09.2023 - Current
Branch Administrator
Mercard
11.2022 - 08.2023
Administrator & Cashier
Sweet and Waffles
03.2022 - 12.2023
Diploma - Health Office Administration
Georgian College
Bachelor's Degree - Clinical Psychology
Universidad del Azuay
Certificate - Gender and Sexuality - Diversity and Inclusion in the Workplace
University of Pittsburgh
French Course - Level 6
Alianza Francesa Cuenca