Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Popic

Vancouver,Canada

Summary

Professional beauty consultant with proven experience in skincare, makeup, and customer service. Adept at enhancing client satisfaction through personalized beauty regimens and product recommendations. Strong team collaborator, adaptable to changing needs, and focused on achieving results. Skilled in maintaining product knowledge, sales techniques, and fostering welcoming environment for clients.

Overview

8
8
years of professional experience

Work History

Beauty Advisor Sephora

Sephora
11.2021 - 06.2024
  • Offered make-up tips and popular tutorials in alignment with latest trends.
  • Taught customers how to apply makeup and recommended optimal products.
  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
  • Maintained in-depth knowledge of company brand to best serve customers and drive sales.
  • Delivered product demonstrations and sample applications, raising exposure of key brands.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
  • Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
  • Demonstrated cosmetic application best practices to achieve desired styles.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Managed efficient cash register operations.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Processed payments, entering sales in register for prompt customer service.
  • Conducted informative in-store product demonstrations, leading to heightened consumer awareness of new releases.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • OPS - receive shipments,insuring that shelves a full with products,keeping inventory updated. Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • BOPIS ( buy in online pickup in store)-Used in-store system to locate inventory and place special orders for customers. Making sure that all orders are pickup accordingly to client order.

Beauty Advisor

Bentall Pharmasave
12.2019 - 12.2020
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
  • Maintained counter and display areas for cleanliness and organization.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Arranged merchandise to present visually appealing displays and attract clientele.

Cashier

Russian Spoon
11.2018 - 09.2020
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Helped customers complete purchases, locate items and join reward programs.
  • Used POS system to enter orders, process payments and issue receipts.

Make up Artist

Beauty Academy Iuliana Cretu
09.2016 - 03.2017
  • Greet all clients who enter the store with enthusiasm.
  • Making sure kit is stocked and organized; - Sanitizing brushes and tools; - Retrieving whatever equipment the key needs to work on a model or client; - Determine client's needs and suggest products to meet their needs.
  • Communicate product knowledge to clients as appropriate.
  • Actively pursue additional product knowledge as needed.

Education

Bachelor of Arts - Fashion Design

AMTAP "Academy of Music, Theatre And Fine Arts
Moldova

Diploma -

Academia
Moldova

Lycee "Holercani" EQF level 6 -

Gradulate
Moldova

EQF level 5 -

Gradulate of Gymnasium
Moldova

Skills

  • Organization and Multitasking
  • Client Relationship Building
  • Payment Processing
  • Retail experience
  • Team Collaboration
  • Customer Engagement
  • Customer Service
  • Makeup application
  • Esthetics
  • Cash register operation
  • Sales proficiency

Languages

English
Native or Bilingual
Russian
Native or Bilingual
Romanian
Native or Bilingual

Timeline

Beauty Advisor Sephora

Sephora
11.2021 - 06.2024

Beauty Advisor

Bentall Pharmasave
12.2019 - 12.2020

Cashier

Russian Spoon
11.2018 - 09.2020

Make up Artist

Beauty Academy Iuliana Cretu
09.2016 - 03.2017

Bachelor of Arts - Fashion Design

AMTAP "Academy of Music, Theatre And Fine Arts

Diploma -

Academia

Lycee "Holercani" EQF level 6 -

Gradulate

EQF level 5 -

Gradulate of Gymnasium

Similar Profiles

CREATE PROFILE
Ana Popic