Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ana Olea Lopez

San Diego

Summary

Experienced supervisor with extraordinary customer service. In my 14 years of supervising, I've taken company provided training on how to become a better communicator and managerial leadership. I have supervised a group of 4 employees at a time and have met the company goal for weekly priorities. Other duties are stocking and receiving inventory along with clerical administrative task. On daily basis we stock an average of 300 pieces of merchandise on the sales floor. I excel in creating a dynamic atmosphere within team members to ensure quotas are met. I have been responsible with handling the day-to-day maintenance of the store which include : Cleaning floors, walls, restrooms, storage room, storefront, Mirrors, Windows & Office.

Overview

25
25
years of professional experience

Work History

Job Coach

Arc Of San Diego
San Diego
09.2024 - Current
  • Monitored client progress and adjusted strategies as needed for success.
  • Coached clients on appropriate workplace behavior and expectations.
  • Maintained accurate records of services provided to each client including progress notes and case histories.
  • Guided clients in the development of soft skills, such as communication and teamwork.
  • Delivered training using multiple methods to reach diverse learning styles.

THIRD KEY

Adidas Group
San Ysidro
06.2008 - 07.2022
  • Worked with management to identify trends and developments that might influence PR decisions and strategies.
  • Making sure the product is presented properly to obtain a higher margin in sales.
  • Greater productivity between employees and an enjoyable atmosphere.
  • -Safety Audits
  • -Order/Receive merchandise
  • -Restock Office supplies
  • -Daily Maintenance of Storefront
  • -Process Online orders
  • -Packaging
  • -Customer Service
  • -Process Returns
  • -Process Damages/Lost/Obsolete

TEAM CAPTAIN

KFC Corporation
Chula Vista
03.2001 - 09.2007
  • Worked as a supervisor
  • -Restocked all condiments in the Cold Line
  • -Prepared Food
  • -Handled Cash Registers
  • -Handled the Maintenance of Restrooms/Office/Lobby
  • -Made Drops and End of Day reports

Education

High School Diploma -

Palomar Highschool
Chula Vista
01-2004

Skills

  • CLIENT-FOCUSED
  • WORD WELL UNSUPERVISED
  • QUICK LEARNER
  • EXCEPTIONAL MULTI-TASKER
  • REPORTS GENERATION AND ANALYSIS
  • DECISIVE PROBLEM SOLVER
  • TRAINING AND DEVELOPMENT
  • ORGANIZED AND EFFICIENT
  • RESULTS-ORIENTED
  • MOTIVATED TEAM PLAYER
  • RELATIONSHIP BUILDING EXPERT
  • SOUND JUDGMENT
  • BILINGUAL ENGLISH/SPANISH
  • POINT OF SALE KNOWLEDGE
  • GREAT CUSTOMER SERVICE

References

Available upon request

Timeline

Job Coach

Arc Of San Diego
09.2024 - Current

THIRD KEY

Adidas Group
06.2008 - 07.2022

TEAM CAPTAIN

KFC Corporation
03.2001 - 09.2007

High School Diploma -

Palomar Highschool
Ana Olea Lopez