Ana Munoz
Hemet
Summary
At Stater Bros. Company, I enhanced customer satisfaction and sales through effective issue resolution and product promotion. Skilled in store operations and self-motivation, I led team training and streamlined store procedures, fostering a professional growth environment and ensuring operational compliance.
Professional with experience in retail management, prepared for leadership role. Proven ability to manage operations, enhance customer service, and support team growth. Strong focus on collaboration, reliability, and adaptability to changing needs. Skilled in conflict resolution, inventory control, and staff training.
Overview
14
14
years of professional experience
Work History
Key Carrier
Stater Bros. Company
06.2011 - Current
- Increased customer satisfaction by addressing and resolving issues promptly, leading to a better shopping experience.
- Boosted sales performance with consistent promotion of products and services to customers during transactions.
- Assisted in training new hires, fostering an environment of continuous learning and professional growth among team members.
- Ensured compliance with company policies by overseeing daily cash handling processes, minimizing errors or discrepancies.
- Streamlined operations by effectively managing opening and closing store procedures, ensuring timely readiness for business.
- Maintained a clean and organized store environment, contributing to a positive atmosphere for both employees and customers.
Education
High School Diploma -
San Jacinto High School
San Jacinto, CA06-2008
Skills
- Store operations
- Employee scheduling
- Store maintenance
- Delegation
- Flexible work schedule
- Self motivation
- Dependable
Languages
Spanish
Native or Bilingual
Timeline
Key Carrier
Stater Bros. Company
06.2011 - Current
High School Diploma -
San Jacinto High School
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