Ana Montoya
Beaumont
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Amazon Associate
Amazon Fulfillment Center KSBD
San Bernardino
10.2021 - 10.2024
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Collaborated with other departments to ensure successful product launches.
- Operated equipment and machinery according to safety guidelines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Receptionist
Storemore Storage
Fontana
01.2022 - 02.2023
- Updated daily log book with information about visitors entering the premises.
- Sorted incoming mail and directed to correct personnel each day.
- Managed company database and ensured the accuracy of contact information.
- Monitored office supplies inventory and placed orders when necessary.
- Assisted in the preparation of regularly scheduled reports by collecting and analyzing information.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Scheduled and confirmed appointments and meetings for management team.
Medical Assistant
RCMC Medical Center
Beaumont
01.2020 - 08.2021
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Changed dressings on wounds to prevent infection and check for healing.
- Collected samples from patients for laboratory testing purposes.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Filed insurance claims forms in accordance with applicable regulations.
- Scheduled appointments for patients via phone and in person.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Assisted back office patient processes to reduce office wait times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Documented notes during patient visits.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Education
Vocational Medical Assistant - Medical Assistant
American Career College
CA08-2014
High School Diploma -
Colony High School
Ontario, CA06-2012
Skills
- Preparing reports
- Client engagement
- Performance improvement
- Data collection and analysis
- Verbal and written communication
- Time management
- Calendar management
- Multitasking and organization
- Problem-solving abilities
- Customer service
- Workplace safety
- File management
- Data entry
- Computer skills
- Triaging
- Inventory management
Certification
- Phlebotomy Certified
- HIPPA Certified
Languages
English
Professional
Spanish
Professional
Timeline
Receptionist
Storemore Storage
01.2022 - 02.2023
Amazon Associate
Amazon Fulfillment Center KSBD
10.2021 - 10.2024
Medical Assistant
RCMC Medical Center
01.2020 - 08.2021
Vocational Medical Assistant - Medical Assistant
American Career College
High School Diploma -
Colony High School
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